Scrum Master

PNC•Little Rock, AR

9d•Onsite

About The Position

We are seeking a seasoned Scrum Master to support Agile delivery within a Financial Services environment. In this role, you will lead high performing Scrum teams delivering secure, compliant, and customer focused solutions while navigating complex regulatory and risk considerations. You will serve as a servant leader and Agile coach, partnering closely with Product, Technology, Risk, and Compliance teams.

Requirements

Multiple years of experience in Agile delivery, including 3+ years as a Scrum Master
Direct experience working in Financial Services (banking, investment banking, commercial lending, payments, insurance, asset management, fintech, etc.)
Strong understanding of Scrum, Agile principles, and SDLC within regulated environments
Demonstrated ability to lead teams through complex initiatives with multiple dependencies
Exceptional facilitation, coaching, and stakeholder management skills
Experience working with distributed and cross functional teams
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Scrum certifications (CSM, PSM I/II, SAFe SM, or equivalent)
Experience with Agile scaling frameworks (SAFe, LeSS, Scrum@Scale)
Familiarity with regulatory and risk concepts (SOX, PCI, SOC, data privacy, model risk, etc.)
Agile coaching or transformation experience within large enterprises
Agile Methodology
Customer Solutions
Financial Services Industry
Information Management
Organizational Analysis
Product Lifecycle Management (PLM)
Program Administration
Scrum
Software Testing
Agile Development
Coaching Others
Conflict Management
Design Thinking
Group Facilitation
Interpersonal Relationships
IT Standards, Procedures & Policies
Listening
Planning and Organizing
Problem Solving

Responsibilities

Facilitate all Scrum ceremonies (Sprint Planning, Daily Stand ups, Reviews, and Retrospectives) for one or more Agile teams
Coach teams and stakeholders on Agile principles while balancing delivery, risk management, and regulatory requirements
Identify, escalate, and remove impediments, including dependency, governance, and compliance related blockers
Partner with Product Owners to ensure well defined, prioritized backlogs aligned with business value and regulatory needs
Promote transparency through Agile metrics (velocity, burndown, flow, predictability, team health)
Foster a culture of accountability, continuous improvement, and psychological safety
Collaborate with Risk, Compliance, Audit, and Security stakeholders to ensure Agile practices align with internal controls
Support scaled Agile initiatives and cross team coordination across portfolios or value streams
Supports and facilitates generally one to two Scrum Teams in various functions by fostering Agile values and practices.
Ensures team adherence to Agile principles. Provides coaching to the Scrum Team(s) on how to execute the Scrum framework.
Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk. Tracks and communicates the overall team progress providing visibility to stakeholders.
Serves as a filter to remove impediments to progress as identified by the team. Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities.
Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service