Scrum Master – Zuora (Remote | Pacific Time)

ELITEBRAIN•Los Angeles, CA
•Remote

About The Position

Our client is a U.S.-based organization specializing in enterprise technology solutions, digital transformation, and business systems implementation. The company is currently engaged in technology initiatives involving enterprise platforms, including Zuora and Workday, to support business operations, system integration, and process optimization. As part of its ongoing technology initiatives, our client is seeking experienced professionals who can contribute to the successful implementation and delivery of complex enterprise solutions. Through CONFISA Group, we are supporting our client's search for a highly qualified Scrum Master – Zuora to join a collaborative, remote technology team. This opportunity offers the chance to work on enterprise technology projects, collaborate with cross-functional teams, and contribute to the successful delivery of business-critical initiatives. This role requires excellent communication skills, strong stakeholder management capabilities, and the ability to facilitate collaboration across distributed technical teams. The selected professional will play a critical role in ensuring Agile best practices, removing delivery obstacles, coordinating project activities, and supporting successful implementation milestones. This is a fully remote position requiring full availability during U.S. Pacific Time business hours, without exceptions.

Requirements

  • Minimum 3 years of professional experience in Scrum Master, Agile delivery, or related IT project coordination roles.
  • Strong experience working with Zuora in enterprise technology environments.
  • Experience with Workday, preferably version 1.5.
  • Solid understanding of Agile methodologies and Scrum frameworks.
  • Experience using Jira, Azure DevOps, or similar Agile project management tools.
  • Strong ability to facilitate meetings, manage dependencies, and remove delivery impediments.
  • Excellent organizational, problem-solving, and stakeholder management skills.
  • Demonstrated ability to work independently in remote, cross-functional environments.
  • Excellent spoken English, with clear pronunciation, effective communication, and strong client-facing presentation skills.
  • Ability to participate actively in technical discussions, project meetings, and implementation activities.
  • Mandatory availability during U.S. Pacific Time working hours (no exceptions).
  • Full-time commitment of 8 hours per day.
  • Active participation in daily meetings and live discussions is essential.
  • Consistent availability through critical implementation and release phases.
  • Limited time-off flexibility may apply during pre-go-live and go-live activities, currently targeted for August 2027.
  • Ability to provide an updated resume in English, expected hourly rate in USD, and a 5-minute professional introduction video in English.
  • Ability to provide applicable work authorization documentation if required for the engagement.

Nice To Haves

  • Candidates may be based in the United States or eligible Nearshore locations.

Responsibilities

  • Facilitate daily standups, sprint planning sessions, sprint reviews, and retrospectives.
  • Ensure Agile ceremonies remain focused, productive, and aligned with project objectives.
  • Support sprint execution and continuous improvement initiatives.
  • Promote Agile principles and Scrum best practices across development teams.
  • Identify and proactively remove impediments affecting team productivity.
  • Coordinate with technical teams, Product Owners, and business stakeholders.
  • Manage cross-functional dependencies and facilitate effective communication.
  • Protect development teams from unnecessary interruptions and unplanned work.
  • Support timely delivery of project milestones and implementation activities.
  • Maintain accurate and updated project boards using Jira or Azure DevOps.
  • Monitor sprint progress, velocity, and delivery performance.
  • Support backlog refinement and prioritization activities.
  • Assist Product Owners in developing clear user stories and acceptance criteria.
  • Provide visibility into project progress, risks, and potential delays.
  • Collaborate with teams involved in Zuora and Workday implementation activities.
  • Facilitate coordination between business stakeholders and technical resources.
  • Support Agile delivery processes associated with enterprise system integration.
  • Ensure effective communication regarding implementation milestones, dependencies, and deliverables.

Benefits

  • This position offers the opportunity to participate in an enterprise technology implementation project involving Zuora and Workday, collaborate with international technology professionals, and contribute to business-critical system delivery initiatives.
  • The engagement is expected to begin with an initial six-month contract, with potential extension through August 2027.
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