Scrum Master/Team Coach

Forge Group, LLC•Reston, VA

8d•$140,000 - $160,000•Remote

About The Position

Forge is seeking a Scrum Master / Team Coach to support cross-functional teams operating in a secure, cloud-based modernization environment for a DoW customer. This role involves coaching teams in Scrum and SAFe practices, facilitating productive events, removing impediments, strengthening coordination across delivery teams, and utilizing evidence-based improvement practices without assuming the Product Owner's or technical team's accountabilities. Forge is a global solutions provider, a certified woman-owned, service-disabled, veteran-owned small business (WOSB, SDVOSB) focused on redefining the GovCon mold, delivering innovations, and elevating collective impact. They are known as international problem solvers who pursue work where they can make a difference, integrating deeply into client communities to solve human challenges. Forge balances empowering autonomy with a connected network, leading to collective excellence and significant growth. Their culture prioritizes people, diversity, employee empowerment, and a leadership team that trusts employees. With a 93% retention rate, Forge is recognized as a top workplace, including being rated #2 Best Medium Business in Virginia and receiving multiple Fortune® Magazine awards. They have been certified as a Great Place to Work™ for six consecutive years and have been recognized on the Inc. Magazine 5000 List and by the Women Presidents Organization (WPO) and J.P. Morgan Chase for their rapid growth. Forge is committed to hiring and retaining military veterans and spouses and is an Equal Opportunity/Affirmative Action employer.

Requirements

Ability to think strategically, act tactically, and display strong analytical and critical thinking skills.
Ability to build strong cross-group working relationships.
Demonstrate exceptional organizational skills and attention to detail.
Ability to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.
Self-managing candidates who enjoy working collaboratively in a fast-paced environment and working with dynamic teams.
U.S. Citizen (Authorization to Work in the U.S. will not suffice); previous professional experience supporting the U.S. Federal Government, either as a federal employee or contractor, is required
7+ years of professional experience, including substantial Agile delivery, facilitation, or team-coaching experience
Bachelor's degree in Business, Information Systems, Computer Science, or equivalent, OR 4 additional years of relevant professional experience in lieu of a degree
Current Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Scrum certification
Demonstrated experience coaching cross-functional software teams in Scrum and supporting scaled Agile coordination
Experience facilitating conflict resolution, dependency management, retrospectives, and continuous improvement
Ability to interpret delivery, flow, quality, and team-health measures and translate findings into practical coaching
Active CompTIA Security+ or equivalent DoW-approved baseline cybersecurity certification, or ability to obtain within the first 30 days of starting
Excellent facilitation, written communication, stakeholder management, and organizational skills
Active Tier 2 background investigation or higher, completed or favorably adjudicated within the previous 18 months
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, proposals, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
While performing the duties of this Job, the employee is regularly required to sit, talk, type, or hear. The employee is frequently required to walk, use hands to finger, handle, or feel and reach with hands and arms.

Nice To Haves

SAFe Scrum Master, SAFe Advanced Scrum Master, Release Train Engineer, or SAFe Practice Consultant certification
Active Secret security clearance preferred; previous professional experience supporting a DoW organization, mission, or customer is strongly preferred
Experience coaching multiple interdependent teams in DevSecOps delivery and supporting PI Planning or comparable scaled events
Familiarity with Jira, Confluence, Azure DevOps, or comparable Agile lifecycle tools
Experience applying systems coaching, organizational change, or team-health assessment techniques

Responsibilities

Coach team members in self-management, cross-functionality, shared ownership, and sustainable delivery
Ensure Scrum events are purposeful, productive, timeboxed, and focused on inspection and adaptation
Help the team focus on valuable increments that meet the agreed acceptance criteria and the Definition of Done
Identify, escalate, and drive the removal of impediments, dependencies, and organizational barriers
Support Product Owners with Product Goal clarity, backlog refinement techniques, and stakeholder collaboration
Facilitate planning, reviews, retrospectives, daily coordination, and cross-team synchronization as appropriate
Use flow, quality, predictability, and outcome measures to guide improvement while avoiding metric-driven pressure
Coordinate with engineering, testing, security, data, and platform personnel to support integrated DevSecOps delivery
Track and communicate team impediments, dependencies, delivery risks, decisions, and improvement actions
Maintain the confidentiality, integrity, and availability expectations of the DoW customer environment
Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks; develop realistic action plans.
Tactfully approaches others; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.

Benefits

Complete Flextime
401k With Employer Matching
Healthcare, Including Medical, Dental, and Vision
Health Savings Account (HSA) And Pre-Tax Premium Options
Supplementary healthcare and family support
Extended Short-Term Disability and Long-Term Disability
Healthcare Insurance Deductible Paydown
Health and Wellness Programs
Tuition Reimbursement, Student Loan Repayment, and Education & Training Stipends
Cell Phone / Internet Stipends
College Saving Plans with Employer Contributions
Alternative Work Locations and Tele-Commuting
Employee Referral Awards
Retention, Signing & Performance Bonuses
Commuter Benefits
Paid Sabbatical