Scrum Master Sr

PNC•Farmers Branch, TX

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Scrum Master Sr within PNC's C&IB's organization, you will be based in Dallas, TX or Pittsburgh, PA. About the Role We are seeking a seasoned Scrum Master to support Agile delivery within a Financial Services environment. In this role, you will lead high performing Scrum teams delivering secure, compliant, and customer focused solutions while navigating complex regulatory and risk considerations. You will serve as a servant leader and Agile coach, partnering closely with Product, Technology, Risk, and Compliance teams.

Requirements

Multiple years of experience in Agile delivery, including 5+ years as a Scrum Master
Direct experience working in Financial Services (banking, investment banking, commercial lending, payments, insurance, asset management, fintech, etc.)
Strong understanding of Scrum, Agile principles, and SDLC within regulated environments
Demonstrated ability to lead teams through complex initiatives with multiple dependencies
Exceptional facilitation, coaching, and stakeholder management skills
Experience working with distributed and cross functional teams
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Bachelors
No Required Certification(s)
No Required License(s)

Nice To Haves

Scrum certifications (CSM, PSM I/II, SAFe SM, or equivalent)
Experience with Agile scaling frameworks (SAFe, LeSS, Scrum@Scale)
Familiarity with regulatory and risk concepts (SOX, PCI, SOC, data privacy, model risk, etc.)
Agile coaching or transformation experience within large enterprises
Agile Framework
Agile Methodology
Agile Tools
Customer Solutions
Information Management
Organizational Analysis
Product Lifecycle Management (PLM)
Program Administration
Scrum
Software Testing
Agile Development
Coaching Others
Conflict Management
Design Thinking
Group Facilitation
Interpersonal Relationships
IT Standards, Procedures & Policies
Listening
Planning and Organizing
Problem Solving

Responsibilities

Facilitate all Scrum ceremonies (Sprint Planning, Daily Stand ups, Reviews, and Retrospectives) for one or more Agile teams
Coach teams and stakeholders on Agile principles while balancing delivery, risk management, and regulatory requirements
Identify, escalate, and remove impediments, including dependency, governance, and compliance related blockers
Partner with Product Owners to ensure well defined, prioritized backlogs aligned with business value and regulatory needs
Promote transparency through Agile metrics (velocity, burndown, flow, predictability, team health)
Foster a culture of accountability, continuous improvement, and psychological safety
Collaborate with Risk, Compliance, Audit, and Security stakeholders to ensure Agile practices align with internal controls
Support scaled Agile initiatives and cross team coordination across portfolios or value streams
Draws on past experience, supports and facilitates a number Scrum Team(s) with varying levels of complexity in various functions by fostering Agile values and practices.
Ensures team adherence to Agile principles.
Provides coaching to the team(s), including newly formed teams, on how to execute the Scrum Framework.
May provide guidance to less experienced Scrum Masters.
Organizes and facilitates ceremonies, recommends and executes on improvement opportunities to optimize velocity and while mitigating risk.
Tracks and communicates the overall team progress providing visibility to stakeholders.
Takes a broader perspective to provide solutions to complex challenges.
Serves as a filter to remove impediments to progress identified by the team(s).
Protects the team(s) from outside influences to ensure the team remains focused on Scrum Team priorities.
Partners with the Product Owner(s) to ensure the backlog items are prioritized based on business value and ready for the team(s).