Scrum Master III

Hanger, Inc. • Austin, TX

8d

About The Position

Hanger is seeking a Scrum Master III to support a cross‑functional product or platform team in delivering secure, high‑impact software, data, and business capabilities. You’ll facilitate agile ceremonies, help improve team flow and predictability, and support alignment to team goals and OKRs. You’ll work closely with Product and Engineering partners to remove impediments, reinforce quality and compliance practices, and help the team deliver consistent outcomes.

Requirements

• 2–5+ years as a Scrum Master or Agile Practitioner with software/data delivery teams.
• Experience in regulated or healthcare environments preferred; comfort with PHI/PII helpful.
• Certifications such as PSM I/II or CSM (or equivalent experience).
• Demonstrated experience improving basic team flow metrics (e.g., cycle time, throughput).
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Nice To Haves

• Experience in healthcare, payer/provider, medical devices, or other regulated industries.
• Experience improving team predictability and flow (e.g., reducing cycle time, improving throughput consistency).
• Strong facilitation and conflict‑resolution skills within the team.
• Proficiency with Jira/Confluence for team‑level reporting and visibility.
• Working knowledge of DevOps, CI/CD, automated testing, and trunk‑based development concepts.
• Excellent written and verbal communication skills.
• Familiarity with security and compliance expectations for regulated environments.
• Strong analytical, organizational, and problem‑solving skills.
• Ability to work independently on day‑to‑day responsibilities but seek guidance on complex issues.
• Attention to detail and the ability to prioritize effectively.
• Exposure to data platforms/analytics, ERP/EMR integrations, or supply chain systems.
• Experience participating in agile communities of practice
• Familiarity with scaled frameworks (SAFe, LeSS, Scrum@Scale).

Responsibilities

• Support engineers and Product Owners in applying Scrum or Kanban practices effectively; reinforce foundational agile behaviors.
• Lead team ceremonies (planning, standups, reviews, retrospectives) and support communication around cross‑team dependencies that impact delivery.
• Assist Product and Engineering with sprint planning, capacity awareness, roadmap visibility, and team-level release coordination.
• Identify impediments within the team’s workflow and collaborate with partners to drive resolution or escalation.
• Keep team dashboards (e.g., cycle time, throughput, WIP, defect trends) updated to support transparency and improvement.
• Promote lean practices such as WIP limits, work slicing, definition of ready/done, and support adoption of CI/CD and automation practices.
• Reinforce team behaviors that safeguard PHI/PII and align with HIPAA and company policies.
• Help facilitate team retrospectives, implement improvement actions, and contribute inputs to shared agile playbooks.
• Provide concise updates on delivery progress, risks, and issues to partners using data and customer impact.

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed