Scrum Master II

The Jackson Laboratory•Gainesville, FL

2d•$74,772 - $125,184

About The Position

The Scrum Master II works closely with Product Owners to refine and prioritize backlogs, improve delivery through metrics, and coach teams toward greater Agile maturity. The role supports multiple Scrum teams or a highly complex team, helps coordinate cross-team dependencies, mentors junior Scrum Masters, and contributes to organizational Agile improvement. The ideal candidate brings strong facilitation and communication skills, a collaborative servant-leader mindset, and experience in Agile environments or scaled Agile frameworks.

Requirements

Strong understanding of the Scrum framework and Agile methodologies.
Working knowledge of Agile scaling models and their use in complex environments.
Proficiency with backlog management tools such as Azure DevOps, Jira, or Rally, and Agile metrics or reporting dashboards.
Familiarity with the software delivery lifecycle (SDLC), ADO, and product management practices.
Strong problem-solving and interpersonal skills, including identifying blockers and facilitating conflict resolution across teams.
Excellent verbal and written communication skills, including the ability to translate technical concepts for non-technical audiences.
Ability to work cross-functionally with Product Owners, stakeholders, and other Scrum Masters to manage dependencies.
Ability to support multiple Scrum teams or manage a single complex team in a fast-paced environment.
Ability to understand product roadmaps and portfolio-level priorities and align team efforts to organizational objectives.
Bachelor's degree in Computer Science, Information Systems, or a related field required.
Minimum of 3 years of relevant professional experience required.

Nice To Haves

PMI Project Management Professional (PMP), Certified Scrum Master (CSM), or similar Agile certification.
Master’s degree preferred.
Five or more years of progressive experience preferred.

Responsibilities

Guide teams in mature Scrum practices and scaled environments.
Promote deeper adoption of Agile principles and continuous improvement beyond basic ceremonies.
Ensure teams use Scrum artifacts, such as Definition of Done and Sprint Goals, effectively and consistently.
Provide guidance on scaled Agile frameworks for larger programs and cross-functional teams.
Support multiple Scrum teams or a highly complex team, providing adequate coaching and facilitation.
Work with Product Owners to balance priorities, manage complexity, and support delivery for complex teams.
Coach Product Owners and Scrum teams on backlog refinement and prioritization.
Partner with Product Owners to keep backlogs groomed, actionable, and aligned with strategic goals.
Coach teams on breaking down epics and user stories and maintaining INVEST criteria.
Promote prioritization techniques such as MoSCoW.
Foster team self-organization, ownership, effective planning, and proactive impediment resolution.
Encourage teams to identify and address blockers early, escalating when broader support is needed.
Facilitate team health checks and retrospectives that result in iterative improvements.
Track and analyze capacity, cycle time, sprint predictability, and other delivery metrics to identify improvement opportunities.
Use metrics to improve planning, adjust WIP limits, and increase delivery confidence; share metrics transparently while protecting teams from data misuse.
Mentor junior Scrum Masters, share best practices, facilitate Agile workshops, and support Communities of Practice.
Drive organizational agility through activities such as cross-training, job shadowing, and Agile maturity assessments.
Identify and manage cross-team dependencies, facilitating alignment through Scrum of Scrums or PI Planning when using SAFe.
Coordinate with Release Train Engineers, Product Managers, and other roles to synchronize timelines, goals, and handoffs.
Maintain communication across departments as team priorities shift.
Share learnings, tools, and techniques across the Scrum Master Community of Practice and participate in ongoing learning and certification opportunities.
Collaborate with leaders to improve Agile practices and support Agile transformation goals.
Model Agile leadership behaviors that inspire change and drive results.