Scrum Master II

GM Financial•Irving, TX

11d•Hybrid

About The Position

Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry. Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact. This position will be posted until filled.

Requirements

Must exhibit strong knowledge of agile frameworks including Scrum from multiple teams/products
Demonstrated evidence of a servant leadership mindset
Proficient in the use of Agile delivery tools such as TFS, Jira or Azure DevOps
Demonstrated evidence of continuous learning mindset
Ability to teach and train on Agile, Scrum, Kanban at a level accessible to beginners and dive deep for advanced topics
A change agent; progressively challenging the team to continuously improve
Good understanding of product and sprint backlog tracking, burn down metrics and velocity
Good negotiation, leadership, and written and verbal communication skills
Good knowledge, skills, and ability working in a collaborative team environment
Excellent people skills, with an ability to understand and diverse viewpoints
High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy and social skills)
Ability to understand GM Financials business; apply knowledge and critical thinking skills in day-to-day problems and solutions
Ability to facilitate, coach and guide through influence, inspiration, collaboration and teamwork
Ability to listen and communicate effectively with others both verbally and in writing
Ability to coach and train Agile teams about their role before, during and after PI Planning
Scrum Master Certification (CSM or PSM) or PMI-ACP Required
2-4 years experience as Scrum Master Required
High School Diploma or equivalent Required

Nice To Haves

AI Skills Preferred: Experience with AI assisted software development or automation
Knowledge of prompting techniques to improve output quality
Awareness of emerging GenAI capabilities and limitations
Bachelor’s Degree or additional equivalent work or military experience Preferred

Responsibilities

Guiding and coaching the Scrum Teams on how to apply agile values and principles, and use the Scrum Framework to delight customers
Protect the development team from outside influences and remove impediments
Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
Facilitating getting the work done without coercion, assigning, or dictating the work
Assisting with internal and external communication, improving transparency, and radiating information
Supporting and educating the Product Owner, especially with respect to refining and ordering the product backlog
Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value
Facilitating various Scrum events such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
Empowering the team to be self-organized
Establish DoR, DoD with teams and Product owner on Story and Feature level wherever applicable
Support Release Train Engineer, IT Lead and business leaders by facilitating all the SAFe ceremonies including PI Planning, SOS, PO sync, inspect and adapt
Provides coaching and training to the Agile Team(s) on how to execute the Scrum framework