Scrum Master II

Computer Task Group, Inc•Wilmington, DE

2d•Hybrid

About The Position

Join a collaborative Agile organization where you'll serve as a servant leader for multiple cross-functional teams, helping deliver high-quality technology solutions through Scrum, Kanban, and Agile best practices. This role is ideal for an experienced Scrum Master who enjoys coaching teams, driving continuous improvement, and fostering a culture of collaboration and innovation.

Requirements

Bachelor's degree and a minimum of 4 years of experience working on Agile teams, including at least 2 years as a Scrum Master; or a combined minimum of 8 years of higher education and/or professional experience, including at least 4 years on Agile teams and 2 years as a Scrum Master.
Strong knowledge of Scrum, Kanban, Scaled Agile, and Team Agility Foundation principles.
Experience coaching Agile teams and facilitating Scrum ceremonies.
Proficiency with Jira, Confluence, Miro, and other Agile collaboration tools.
Experience applying Agile metrics and data-informed decision-making to improve team performance.
Excellent facilitation, communication, collaboration, and conflict resolution skills.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Nice To Haves

Experience in multiple technology disciplines such as Project Management, Business Analysis, User Experience, Software Development, Quality Assurance, Testing, or Deployment.
Demonstrated success fostering self-organizing, high-performing Agile teams.
Strong understanding of Agile, Lean, and continuous delivery principles.
Experience supporting digital product development or technology transformation initiatives.
Knowledge of Design Thinking methodologies.
Proven ability to lead through influence in complex, cross-functional environments.
Scrum Master or Agile certifications are preferred.

Responsibilities

Serve as Scrum Master for multiple Agile teams, providing servant leadership and coaching in Scrum, Kanban, and Agile methodologies.
Facilitate Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, and team planning sessions.
Promote team self-organization, accountability, transparency, and continuous improvement.
Coach teams on Agile best practices including user stories, story mapping, retrospectives, ATDD, TDD, continuous integration, and information radiators.
Remove organizational impediments and coordinate with stakeholders to keep teams focused on sprint goals.
Leverage Agile metrics and data-informed decision-making to improve team performance and delivery outcomes.
Mentor junior Scrum Masters and contribute to organizational Agile maturity.
Partner with Agile leaders to strengthen Agile adoption and continuous improvement initiatives across the organization.
Ensure compliance with organizational risk management, governance, and internal control standards.
Guide multiple cross-functional Agile teams in delivering business value through effective Agile practices.
Champion continuous improvement by analyzing team metrics, facilitating collaboration, and implementing process enhancements.
Utilize Agile tools including Jira, Confluence, Miro, and similar collaboration platforms to improve team visibility and productivity.
Foster an environment of trust, collaboration, and high performance while supporting enterprise Agile transformation efforts.
Lead through influence, servant leadership, coaching, and accountability.
Mentor less experienced Scrum Masters and support Agile best practices across teams.