Scrum Master I

CONA Services•Charlotte, NC

1d•Hybrid

About The Position

The Scrum Master I creates successful teams with strong self-organization and cross-functionality, supporting continuous improvement. This role supports product owners in maintaining a transparent Product Backlog and maximizing the value of delivered outcomes. It also supports business and IT leaders as they adapt the processes, procedures, culture, and behaviors needed for successful agile delivery. The position requires a high level of coaching and support from the IT Director. This role is based at the company's corporate offices in Charlotte, North Carolina, and works in the office four days a week.

Requirements

Knowledge of agile methodologies and frameworks such as Scrum, Kanban, and XP.
Excellent coaching and mentoring abilities as a servant leader, with strong issue-resolution and facilitation skills.
Ability to influence various levels throughout the organization.
Knowledge of software development processes and procedures, and agile metrics.
Excellent oral and written communication skills, including presentation skills.
High school diploma or GED.
Knowledge acquired through one to up to three years of work experience.

Nice To Haves

Bachelor's degree in Technology, Business, or a related field.
Professional Scrum Master certification.

Responsibilities

Collaborate with the product owner to review business stakeholder requests and required technical work, set priorities, and ensure that two to three sprints of groomed, ready work are available.
Assist with Scrum events, including Daily Standups, Sprint Planning, Sprint Review, and Sprint Retrospective, as well as Backlog Grooming; coach teams to become self-organizing and self-managing.
Facilitate and coach team discussions, decision-making, and conflict resolution in alignment with Scrum values: focus, openness, respect, courage, and commitment.
Shield the team from requests and distractions outside its sprint work and remove impediments the team cannot resolve independently.
Ensure the team has what it needs to succeed.
Ensure the team fully understands its goals, scope, and Product Backlog.
Support the team by enacting and teaching Scrum empiricism and the pillars of transparency, inspection, and adaptation.
Track team metrics such as velocity, burndown charts, and cycle time to support continuous improvement, and track and report progress and value delivery to business and IT leadership.