Scrum Master / Delivery Lead PM

TEKsystems•Westlake Village, CA

3d•$50 - $55•Onsite

About The Position

The Scrum Master/Delivery Lead (Project Manager I) will act as a servant-leader, proactively identifying and removing impediments to the team's progress, and strictly protecting the team from unnecessary external distractions or pressure. This role requires excellent interpersonal, verbal, written communication, and presentation skills suitable for technical and executive audiences, as well as excellent organizational skills and proven ability to manage complex tasks and priorities within a fast-paced environment. Familiarity with modern Agile and ALM tools such as Jira, Rally, or Azure DevOps is essential. The role involves maintaining high visibility and transparency of the team's progress, delivery cadence, and health by tracking and communicating key metrics such as velocity, lead time, and burndown. A technical acumen is needed to understand technical concepts, development processes, and the complexities of software release management. The Scrum Master is accountable for expertly facilitating all core Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Retrospectives. They will coach the Development Team in self-management and cross-functionality, ensuring clear understanding and adherence to the team’s defined Definition of Ready (DoR) and Definition of Done (DoD). Continuous improvement is fostered by facilitating effective Retrospectives that result in clear, actionable improvements. Experience with scaling frameworks (e.g., SAFe, LeSS, Scrum@Scale) is required to enable enterprise-scale Agile delivery and release management. The role involves working across functional groups and organizational layers to address systemic impediments and coaching the broader organization on how to interact productively with the Scrum Team. The Scrum Master will support the Product Owner/Manager in ensuring the Product Backlog is clearly defined, refined, prioritized, and readily available for the team to commit to. They will facilitate the Sprint Review, ensuring effective demonstration of completed work and that stakeholder feedback is systematically captured and integrated back into the backlog. Other related duties as required and assigned, and demonstrating behaviors aligned with the organization’s desired culture and values are also part of the role.

Requirements

Bachelor’s degree or equivalent work experience
7+ years of experience running software development projects within complex and complex stakeholder landscapes
3+ years of demonstrated experience as a dedicated Scrum Master for a software development team
Proven ability to run high-impact meetings, manage conflict, and drive consensus among diverse team members and stakeholders
Familiarity with modern Agile and ALM tools such as Jira, Rally, or Azure DevOps
Excellent interpersonal, verbal, written communication, and presentation skills suitable for technical and executive audiences
Excellent organizational skills and proven ability to manage complex tasks and priorities within a fast-paced environment
Ability to understand technical concepts, development processes, and the complexities of software release management
Professional Scrum Master Certification: CSM, A-CSM, CSP-SM, and/or CSPO desired
Experience with process improvement methodologies such as Lean Six Sigma (Green/Black Belt) desired
Experience in a regulated industry, such as mortgage finance desired

Nice To Haves

Professional Scrum Master Certification: CSM, A-CSM, CSP-SM, and/or CSPO desired
Experience with process improvement methodologies such as Lean Six Sigma (Green/Black Belt) desired
Experience in a regulated industry, such as mortgage finance desired

Responsibilities

Act as a servant-leader, proactively identifying and removing impediments to the team's progress.
Strictly protect the team from unnecessary external distractions or pressure.
Maintain high visibility and transparency of the team's progress, delivery cadence, and health by tracking and communicating key metrics such as velocity, lead time, and burndown.
Coach the Development Team in self-management and cross-functionality, ensuring clear understanding and adherence to the team’s defined Definition of Ready (DoR) and Definition of Done (DoD).
Facilitate effective Retrospectives that foster psychological safety, resulting in clear, actionable improvements tracked for continuous application across processes and practices.
Work across functional groups and organizational layers to address systemic impediments and coach the broader organization on how to interact productively with the Scrum Team.
Support the Product Owner/Manager in ensuring the Product Backlog is clearly defined, refined, prioritized, and readily available for the team to commit to.
Facilitate the Sprint Review, ensuring effective demonstration of completed work and that stakeholder feedback is systematically captured and integrated back into the backlog.
Perform other related duties as required and assigned.
Demonstrate behaviors which are aligned with the organization’s desired culture and values.