Scrum Master and Project Manager Facilities

GSK•Philadelphia, PA

About The Position

The Scrum Master and Project Manager leads planning and delivery of technology-enabled Workplace Real Estate & Facilities (WREF) initiatives, using agile project delivery practices to achieve timely, compliant, value-focused outcomes. The role partners with WREF, Tech and supplier teams to translate site and portfolio needs into prioritized backlogs and coordinate cross-functional delivery, including OT/IT components. It proactively manages risks, compliance and stakeholder expectations in support of GSK’s workplace, safety and productivity objectives. The role owns end-to-end project delivery from initiation through handover, applying agile methods such as Scrum and Kanban within GSK’s Project Management Framework and portfolio governance. It defines scope and outcomes, manages backlogs and roadmaps, coordinates technology design, build, integration and rollout, and oversees schedule, budget, quality, EHS and compliance objectives. It also manages suppliers, project controls, reporting, risks, change, documentation and handover to operations and support teams. The position promotes and coaches agile and lean practices, supports continuous improvement, and maintains inspection-ready project records. A bachelor’s degree in a relevant technical or business discipline, or equivalent experience, is required, along with at least five years of relevant agile/project management experience and experience delivering technology projects in workplace, infrastructure or operational environments.

Requirements

Bachelor’s degree in a relevant technical or business discipline, or equivalent experience in technology infrastructure, engineering, workplace or real-estate projects.
At least 5 years of experience as a Technology Project Manager, Scrum Master, Agile Delivery Lead or equivalent, including practical experience facilitating agile ceremonies and supporting delivery teams.
At least 5 years of experience managing technology projects or programmes, including planning, delivery, risks, dependencies, budgets and governance.
Experience delivering projects involving IT infrastructure, technology-enabled workplaces, offices, facilities or related operational environments.
Experience managing and influencing senior stakeholders, technical teams, business users, external suppliers and systems integrators.
Experience managing competing priorities, resolving delivery issues and maintaining progress in fast-paced or ambiguous environments.
Experience applying project controls, change management, security, compliance, safety and documentation requirements in a regulated or complex environment.

Nice To Haves

Professional project management or agile certification, such as PMP, PRINCE2, PSM, CSM, SAFe or equivalent.
Experience managing workplace, real estate, facilities, relocation, refit, new-site, decommissioning or office technology projects in a corporate or global environment.
Working knowledge of networking, hosting, audiovisual technology, end-user technology, workplace systems, security/identity and access management, operational technology or building technology.
Experience managing third-party suppliers, contracts, budgets, forecasts and service delivery.
Experience delivering technology transformation, organizational change or complex business change alongside project delivery.
Experience delivering projects across multiple locations, countries or distributed teams, with flexibility to travel where required.
Ability to anticipate cross-workstream dependencies, simplify complex technical topics, facilitate decisions and trade-offs, and maintain composure under compressed timelines.
Strong communication, collaboration, influencing, coaching and continuous-improvement skills, with awareness of security, compliance and safety requirements.

Responsibilities

Lead end-to-end delivery of Tech WREF projects from initiation to handover, applying agile methods within GSK’s Project Management Framework and portfolio governance.
Ensure project schedule, budget, quality, EHS and compliance objectives are met.
Define project scope and outcomes, maintain an ordered product or project backlog, and develop iterative roadmaps aligned with WREF strategies, site masterplans and Tech roadmaps.
Serve as the primary Tech WREF point of contact for Site, WREF, Tech, suppliers and OT/IT vendors; establish communication and governance routines and manage expectations, decisions and approvals.
Coordinate design, build, integration and rollout of WREF technology solutions in alignment with GSK engineering, OT security and Tech standards.
Identify and manage project risks and issues, apply formal change control, and ensure adherence to GSK standards, Tech policies and applicable requirements.
Manage project budgets and forecasts, track spend and variances, manage supplier and service contracts with Procurement and WREF, and support benefit tracking and value realization.
Establish project KPIs, cadence and dashboards; provide timely status, risk and financial reporting and use digital tools and data to support transparent decision-making and portfolio visibility.
Promote and coach agile and lean delivery practices within Tech WREF teams and suppliers.
Drive lessons learned, standardization and continuous improvement in project methods, tools and templates in alignment with Tech Agile CoE and PMO guidance.
Maintain inspection-ready project documentation, including plans, decisions, risk registers and technical documentation.
Support WREF and Tech audits and inspections, and ensure accurate configuration and handover to operations and support teams.