Scribe

Bridgeview Eye Partners•Cuyahoga Falls, OH

About The Position

At Davis Eye Center, the Scribe supports the physician in the clinic setting and helps provide an exceptional patient experience through technology and compassionate care. The position assists the doctor by entering appropriate information into the patient medical record during examinations to optimize the doctor’s time with patients. It also supports the technician through administrative and clinical functions such as obtaining patient histories, performing preliminary and ancillary testing, scheduling patients, and preparing exam rooms. Training is available for candidates without prior experience. Depending on patient volume and flow, the Scribe may prepare patients for examinations and vision therapy, explain medications, tests, and procedures, perform vision and diagnostic tests, collect and enter medical history, help manage telephone calls and appointments, and occasionally travel to support other offices.

Requirements

  • High school graduate or equivalent.
  • Proficiency in EHR and exceptional keyboarding skills.
  • Excellent interpersonal, written, and verbal communication skills.
  • Detail-oriented with strong organizational skills.
  • Ability to produce efficient and accurate work.
  • Ability to acquire knowledge and skills on the job or through educational courses.
  • Strong commitment to helping people.
  • Polite, professional, and courteous demeanor.
  • Ability to lead, motivate, and promote a team environment.
  • Proactive and adaptable, with the ability to work under pressure, accomplish projects, and meet deadlines in a fast-paced environment.
  • Ability to stand for sustained periods and perform the listed physical activities: stooping, grasping, lifting, talking, and hearing.
  • Ability to lift up to 15 lbs regularly from floor to waist, 5 lbs from waist to shoulder, and 5 lbs from shoulder to overhead.
  • Visual acuity sufficient to determine the accuracy, neatness, and thoroughness of assigned work.

Nice To Haves

  • Previous experience in optometry is preferred.

Responsibilities

  • Accurately enter information into the EHR as dictated by the doctor during examinations.
  • Assist optometrists and ophthalmologists with patient procedures.
  • Escort patients to Optical, introduce them to the Optician, and reiterate the doctor’s recommendations.
  • Coordinate patient scheduling, monitor patient flow, and communicate delays appropriately.
  • Prepare exam rooms by cleaning instruments and maintaining medication and supply inventory.
  • Maintain a safe, clean, organized, and inviting environment for patients and staff.
  • Perform other duties and assume responsibilities as determined by leadership.
  • Prepare patients for eye examinations and vision therapy; confidentially instruct them about medications, tests, and procedures as needed.
  • Perform vision and diagnostic tests as needed.
  • Collect patient medical histories and enter data into the EHR as needed.
  • Assist with telephone calls, appointment scheduling, doctors’ appointment books, and recalls as needed.
  • Travel occasionally to support other offices when requested.

Benefits

  • 6.5 paid holidays per year plus 2 floating holidays.
  • PTO after the first 60 days of employment.
  • Health, dental, and vision benefits, and a 401(k).
  • Company-paid certification program with opportunities for growth and wage increases.
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