Scribe

Rancho Health MSO, Inc•Ventura, CA

7h•$23 - $25

About The Position

The Scribe serves as a personal data assistant to the Provider and supports high-quality, comprehensive patient care. The role documents patient visits accurately and in detail, communicates and collaborates with members of the care team, and develops an understanding of the healthcare delivery system. The Scribe also works with the quality and care management team to improve best practices. Medical Scribes are trained in structured clinical assessments, accurate documentation, and team-based, patient-centered care. The position is full-time at 40 hours per week, with a Monday-through-Friday schedule from 8:00 a.m. to 5:00 p.m. Work locations may vary according to coverage needs. Employees must be willing to travel to locations within their county for shift coverage or training; the stated travel percentage is 10–30%.

Requirements

High school diploma or equivalent (GED).
Knowledge of medical terminology.
Ability to type at least 65 words per minute.
Ability to communicate effectively and congenially with patients and staff in person and over the phone.
Ability to exercise tact, initiative, and good judgment when interacting with patients and staff.
Ability to record observations and notes completely, accurately, clearly, and concisely.
Ability to learn and code for Hierarchical Condition Categories (HCCs).
Computer skills necessary to navigate the company’s EMR system.
Ability to accept supervision and feedback.
Understanding of HCCs and Medicare.
Must be authorized to work in the United States.
Must be willing to travel to various locations within the employee’s county for shift coverage or training; travel is stated as 10–30%.

Nice To Haves

Bachelor’s degree.
Successful completion of a scribe training or medical assisting program.
Bilingual Spanish.
A selfless, team-player mentality; dependability and reliability; striving for excellence; and the capacity to prioritize tasks.
Pursuing a career in medicine, such as Doctor, Physician’s Assistant, or Nurse Practitioner.

Responsibilities

Maintain records and assist with clinical paperwork, including refills, orders, forms, and referrals.
Help clean and maintain the workstation and exam rooms.
Place orders and complete inbox items at the healthcare provider’s direction.
Work cooperatively and communicate appropriately with patients, providers, support staff, and administration.
Review and prepare patient charts before provider visits, including chronic medical conditions and care quality measures.
Research chart documentation, legacy EHR records, and outside medical records to discover and validate Risk Adjusted Diagnosis (HCC) codes and document them in the patient problem list and current encounter.
Observe and record patient encounters and examinations by accompanying the Provider into the exam room or connecting virtually.
Transcribe patient visits, histories, physical exam findings, consultations, lab results, x-rays, and other evaluations as stated by the Provider.
Document procedures, medications, injections, and tests ordered or completed by the Provider.
Prepare care plans and patient-facing instructions as directed by the Provider, and collaborate with the care team to ensure care-plan elements are addressed and completed.
Communicate with Medical Assistants, the Referrals Coordinator, Case Management, and the scheduling team about follow-up, procedures, and orders.
Maintain up-to-date information for the Provider during each visit, as necessary.
Prepare and provide patient education documents as needed, from the EHR library or company-specific materials.
Perform other duties as assigned.