Screening Solutions Specialist - Gilbert, AZ

Abbott • Phoenix, AZ

8d • Remote

About The Position

Abbott Cancer Diagnostics is seeking a Screening Solutions Specialist (SSS) to drive Cologuard product growth in medical practices, meet sales goals within an assigned geography, and promote colorectal cancer disease awareness and screening. The role supports improved clinical decision-making, a stronger system of care, and better patient outcomes through integration of Abbott Cancer Diagnostics solutions. It is field-based and supports Gilbert, Arizona, and surrounding territories.

The specialist develops insight into the local healthcare ecosystem and treatment journey to identify account opportunities and customer and patient needs. The role builds relationships with clinical stakeholders and administrators, records customer interactions and market information in the CRM, and uses data and tools such as Engage, Excel, and Tableau to evaluate accounts and prioritize opportunities. The specialist creates and implements business and account plans to increase product awareness, acceptance, and sales growth, collaborating with Screening Advocates, Medical Affairs, Marketing, and other stakeholders.

The specialist informs and educates physicians and other stakeholders about product value propositions, approved clinical studies, and patient resources. The position requires regular attendance and the ability to work the designated schedule, including nights or weekends as needed. It involves frequent local travel, possible overnight travel, and working on mobile devices, tablets, computers, and phones. The listed travel expectation is 75% of the time.

Requirements

• Bachelor's degree in Sales, Business Management, Marketing, Science, or a related field, or four years of relevant experience in lieu of a degree.
• At least 2 years of sales, inside sales, or account management experience; or at least 1 year of sales experience plus 1 year of experience in a healthcare setting or a field related to the role; or completion of active-duty military service as a Junior Officer or above. Candidates may remain in military reserves.
• Valid driver's license with no suspended, revoked, surrendered, or otherwise invalid status.
• No more than two moving violations, events, or accidents in the preceding 36 months.
• No alcohol- or drug-related vehicle event in the preceding 36 months, including BAC failure, refusal to submit to testing, or alcohol-related suspension.
• No other Motor Vehicle Report results that create a level of liability deemed unacceptable by Exact Sciences.
• Ability to meet healthcare facility access requirements, such as vaccination or mask requirements.
• Ability to perform the essential duties with or without accommodation.
• Legal authorization to work in the country of employment without current or future sponsorship.
• Strong verbal and written communication, questioning, listening, and presentation skills.
• Excellent interpersonal, time-management, and organizational skills.
• Ability to work nights and/or weekends as needed and maintain regular, reliable attendance.
• Ability to use a mobile device, tablet, or computer and type for approximately 90% of a typical workday, and to use a computer and phone simultaneously.
• Ability to travel locally daily and overnight as required.
• Ability to listen empathetically, understand different communication styles and points of view, and mediate disagreements.
• Effective organizational and proactive problem-solving skills; ability to work confidently amid complexity and ambiguity.
• Ability to contribute proactively to a team while independently managing workload and priorities.
• Ability to work productively in a fast-paced, multitasking, entrepreneurial environment.

Nice To Haves

• At least 2 years of experience selling medical devices or diagnostics.
• Experience working with primary care physicians as target customers.
• Background in commissioned, tangible-product sales.
• Expertise in sales-specific computer technology.
• Proficiency in Microsoft Excel, Word, Outlook, and CRM tools.
• Ability to create value for others through presenting new processes and concepts.

Responsibilities

• Generate insight into local healthcare ecosystems and market conditions to identify opportunities to improve the system of care and patient outcomes.
• Analyze treatment journeys and identify account opportunities to improve clinical decision-making and patient and population health outcomes.
• Build relationships with clinical stakeholders, administrators, and other account contacts to understand system, customer, and patient needs.
• Record customer interactions, contact information, sales activities, market intelligence, and funnel development in the CRM database.
• Synthesize information from formal and informal sources and use tools such as Engage, Excel, and Tableau to assess account potential and prioritize effort.
• Develop and implement business and account plans that increase product visibility and awareness and maximize opportunities and sales growth.
• Create customer-specific pre- and post-call engagement approaches in collaboration with internal stakeholders, including Screening Advocates, Medical Affairs, and Marketing.
• Inform, educate, and enable physicians and other stakeholders about products, value propositions, treatment choices, patient resources, and the importance of screening using approved materials and clinical studies.
• Proactively engage high-potential customers to identify unmet needs and business opportunities.
• Communicate customer needs and opportunities to internal stakeholders to mobilize resources and shape solutions.
• Uphold company mission and values, maintain regular and reliable attendance, and work the designated schedule.
• Travel locally on a daily basis and overnight when required by territory or business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level