Screening Solutions Specialist - Gilbert, AZ

Abbott • Phoenix, AZ

9d • $61,300 - $122,700 • Remote

About The Position

At Abbott Cancer Diagnostics, the Screening Solutions Specialist (SSS) is a field-based, front-line sales role supporting Gilbert, Arizona, and surrounding territories. The specialist drives growth of Cologuard in medical practices, meets sales goals within the assigned geography, and promotes colorectal cancer screening by communicating the importance of screening and diagnostic solutions. The role builds customer relationships to increase growth and revenue, strengthen the system of care, and improve patient outcomes through integration of Abbott Cancer Diagnostics solutions.

The specialist develops insight into local healthcare ecosystems and care pathways to identify account opportunities and unmet needs. They use formal and informal data, market research, and tools such as Engage (CRM), Excel, and Tableau to guide account priorities and decisions. They develop and implement account and business plans, educate physicians and other stakeholders on products and value propositions, and collaborate with internal partners such as Screening Advocates, Medical Affairs, and Marketing. The role requires regular local travel, with occasional overnight travel based on territory or business needs, and travel is listed as 75% of the time.

Requirements

• Bachelor's degree in Sales, Business Management, Marketing, Science, or a related field, or four years of relevant experience in lieu of a degree.
• At least 2 years of sales, inside sales, or account management experience; or at least 1 year of sales experience plus at least 1 year of experience in a healthcare setting or another field related to the essential duties; or completion of active-duty military service as a Junior Officer or above. Candidates may remain involved with military reserves.
• Valid driver's license; suspended, revoked, surrendered, or invalid licenses are not accepted.
• No more than two moving violations, events, or accidents in the previous 36 months.
• No alcohol- or drug-related vehicle event in the previous 36 months, including BAC failure, refusal to submit to testing, or alcohol-related suspension.
• No other motor vehicle report results that expose Exact Sciences to an unacceptable level of liability, as determined by Exact Sciences.
• Ability to meet healthcare facility access requirements, such as vaccination or mask requirements.
• Ability to perform the essential duties with or without accommodation.
• Legal authorization to work in the country of employment without current or future sponsorship.
• Strong verbal and written communication, questioning, and listening skills.
• Strong presentation skills and ability to convey concepts clearly, concisely, and professionally in telephone and face-to-face interactions.
• Excellent interpersonal, time-management, and organizational skills.
• Ability to work the designated schedule and maintain regular, reliable attendance.
• Ability to work nights and/or weekends as needed.
• Ability to use a mobile device, tablet, or computer and type for approximately 90% of a typical working day.
• Ability to use a computer and telephone simultaneously.
• Ability to travel locally on a daily basis; overnight travel may be required.

Nice To Haves

• At least 2 years of experience selling medical devices or diagnostics.
• Experience working with primary care physicians as target customers.
• Background in commissioned, tangible-product sales.
• Expertise in sales-specific computer technology.
• Proficiency in MS Excel, Word, Outlook, and a CRM tool.
• Ability to listen empathetically, understand people with different communication styles and viewpoints, and mediate disagreements.
• Effective organizational and proactive problem-solving skills.
• Ability to work confidently amid complexity and ambiguity.
• Ability to create value for others by presenting new processes and concepts.
• Ability to contribute proactively to a team while independently managing workload and priorities.
• Ability to function productively in a fast-paced, multitasking, entrepreneurial environment.
• Ability to work on a telephone and computer simultaneously.

Responsibilities

• Generate insight into local healthcare ecosystems and market landscapes to identify opportunities to improve care systems and patient outcomes.
• Analyze treatment journeys across local care systems and identify account opportunities to support improved clinical decisions and health outcomes.
• Build relationships with clinical stakeholders, administrators, and other account contacts to understand system, customer, and patient needs.
• Record customer interactions, point-of-contact information, sales activities, market intelligence, and funnel development in the CRM database.
• Use information from formal and informal sources, including Engage (CRM), Excel, Tableau, and research, to assess account potential and prioritize effort with the Market team.
• Develop and implement business and account plans to increase product awareness and visibility and maximize sales growth.
• Create account plans to drive acceptance of Cologuard and other solutions that enhance clinical decision-making and care-system effectiveness.
• Lead implementation of business and customer plans, including customer-specific pre- and post-call approaches, in collaboration with Screening Advocates, Medical Affairs, Marketing, and other internal stakeholders.
• Inform, educate, and enable physicians and stakeholder groups about products, value propositions, clinical studies, and patient resources, while emphasizing the importance of screening.
• Focus on high-potential customers and initiate connections to uncover unmet needs and business opportunities.
• Communicate customer needs and opportunities to internal stakeholders to mobilize resources and shape solutions.
• Maintain regular and reliable attendance and work the designated schedule.
• Work nights and/or weekends as needed.
• Travel locally daily and overnight when required by territory or business needs.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level