Screening Service Coordinator - Drug & Alcohol

Health & Safety Council • Pasadena, TX

13d

About The Position

HASC is a 501(c)(3) non-profit organization with over 35 years of experience supporting the petrochemical and manufacturing industry domestically and internationally. Located along the Gulf Coast, HASC provides training, occupational medicine, and innovative solutions to industry.

The Screening Services Coordinator supports the day-to-day operations of drug and alcohol testing programs. The role processes test results, assists with new client onboarding, and responds to client inquiries about testing and results. The coordinator reports directly to the Supervisor of Screening Services – Drug & Alcohol and has no direct reports.

This description is not exhaustive. Duties and responsibilities may be revised based on business needs. Employment is at-will unless otherwise stated in a written agreement signed by an authorized company representative.

Requirements

• High school diploma or equivalent.
• One to three years of experience in data entry, administrative support, or a related role.
• Strong organizational skills and exceptional attention to detail and accuracy.
• Ability to manage time effectively, prioritize tasks, and consistently meet deadlines.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a customer-focused mindset.
• Problem-solving skills and the ability to think critically and resolve issues efficiently.
• Ability to manage multiple priorities in a fast-paced environment and delegate tasks when appropriate.
• Ability to respond to client inquiries and issues calmly, courteously, and with a solution-oriented approach.
• Working knowledge of Microsoft Word and Excel.
• Physical ability to regularly read, talk, or hear; frequently stand, walk, sit, handle training equipment and tools, reach, climb or balance, stoop, kneel, crouch, and crawl; and occasionally lift or move up to 25 pounds.
• Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

• Associate or bachelor's degree in a related field.
• Experience with drug and alcohol testing programs and/or DOT compliance.
• Proficiency with the Microsoft Office Suite and mobile workforce management platforms.

Responsibilities

• Accurately enter and process drug and alcohol test results in internal systems in a timely manner.
• Review results for completeness and escalate discrepancies or issues as needed.
• Serve as a client contact for test results, status updates, and general inquiries.
• Maintain confidentiality and comply with applicable DOT and non-DOT regulations.
• Communicate with laboratories, collection sites, and internal teams to resolve data or reporting issues.
• Document processes and maintain organized records of client and testing information.
• Assist with additional administrative and operational tasks as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED