Screening Receptionist, Early Phase Clinical Research - Daytona Beach, FL

Fortrea • Daytona Beach, FL

1d • Onsite

About The Position

As one of the largest Clinical Research Organizations in the world, we have four Early Phase Clinical Research Units in the UK and US. Each site does provide 24/7 rotating coverage. We are currently seeking a Screening Receptionist, to support the day-to-day administration of medical screening sessions, with a strong focus on participant check-in/check-out, and data accuracy. This is a full-time, office-based position in Daytona Beach, FL. If you join us, you will work with some of the world´s leading pharmaceutical, biotechnology, and medical device companies in a vital stage of clinical development: establishing the safety, tolerability and pharmacokinetics of a new drug.

Requirements

• High School Diploma or equivalent. Fortrea may consider relevant and equivalent experience in lieu of educational requirements.
• Previous administrative or reception experience preferred.
• Strong attention to detail and accuracy in data entry and documentation.
• Excellent organizational and time management skills.
• Professional, customer-focused approach with strong interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Regular and consistent attendance.

Nice To Haves

• Previous medical office / clinic experience is ideal, but not a must.

Responsibilities

• Manage participant check-in and check-out processes, ensuring a smooth and professional experience
• Perform quality checks (QCs) on documentation and screening files
• Prepare, organize, and file participant charts and screening paperwork
• Maintain accurate and up-to-date records in internal databases
• Ensure all required forms, consent documents, and GP reports are complete and compliant
• Provide front-desk reception support while maintaining confidentiality and professionalism
• Keep the screening area organized and well-maintained
• Accurately track attendance and support administrative reporting
• Assist with general administrative duties as needed

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD (multiple insurance carriers)
• 401(K)
• Paid time off (PTO)
• Employee recognition awards
• Multiple ERG’s (employee resource groups)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED