Screening Inside Sales Representative

Guardant Health

2d•Hybrid

About The Position

This is a unique opportunity to join our growing Screening and Early Detection commercial team at Guardant Health as an Inside Sales Representative. The Inside Sales Representative will play a crucial role in supporting the field-based sales organization by driving product growth through exceptional virtual customer interactions to drive early detection of Colorectal Cancer (CRC) through the utilization of the Shield™ blood test.

Requirements

Minimum 1-year sales experience (internships, inside sales) with sales goals.
Virtual selling experience in inside sales is highly preferred.
Ability to quickly learn and apply technical product knowledge to drive sales.
Exceptional oral and written communication skills with the ability to present complex information in an easily understandable manner virtually.
Superior negotiation, problem-solving, and customer service skills.
Valid Driver’s License: A clean driving record is required for daily field office and customer visits, if required.
Flexibility to travel to open territories, when needed, and occasional national travel for sales meetings.
Demonstrate curiosity, sound judgment, and the ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements to improve the efficiency, effectiveness, and quality of work.

Nice To Haves

College degree, preferred but not required.
Demonstrated virtual ability to engage in selling conversations, overcoming objections and aligning client needs with product offerings.
Experience with CRM systems such as Salesforce, Veeva, or similar platforms for tracking customer interactions and sales progress.
High-touch customer service and relationship-building skills, with a focus on long-term partnership and success.

Responsibilities

Uncover potential new business utilizing analytical insights and successfully transition incoming leads into active ordering accounts.
Consistently meet or exceed sales goals through virtual effective prospecting, relationship-building, and execution of national sales strategies.
Focus on building strong relationships virtually with healthcare providers, gaining their commitment to adopt the Shield test for CRC and other cancers.
Engage healthcare providers virtually to understand their needs and demonstrate how Guardant Health’s offerings can improve patient outcomes and streamline their practice.
Utilize data from a range of internal resources (Salesforce, Veeva, competitive market data, etc…) to understand the evolving market of CRC treatments and to make data-driven decisions to support the successful execution of your business plan.
Provide in-depth product knowledge and training virtually to primary care practices to gain all stakeholder support, beyond the provider, ensuring smooth integration of Shield into their workflow.
Maintain exceptional customer service standards by resolving issues proactively and supporting healthcare providers in every phase of the sales process.
Ensure adherence to company policies, industry standards, and regulations, while managing multiple projects and deadlines effectively.