SCM Manager, Continuous Improvement
About The Position
The Process Engineering and Continuous Improvement Manager is a key driver in the improvement of business and operational processes within the Supply Chain, focusing on excellence in customer experience (internal and external), safety, quality, cost, and delivery. This role will leverage Lean Six-Sigma thinking and methodologies and engage with cross-functional teams within Supply Chain to drive and deliver improvements. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position, helping nearly 300 million customers worldwide. The company operates by "The Asurion Way," which emphasizes values such as Customer First (providing excellent service through empathetic, helpful, and simple interactions, starting with listening), One Team (collaborating, staying humble, and embracing diverse viewpoints), Divine Discontent (being proactive, starting small, scaling with success, and tapping into full potential), and Act with Integrity (taking ownership, building trust-based relationships, and doing what's right). Asurion is an equal opportunity employer, hiring the best available person regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.
Requirements
- Bachelor’s Degree
- 3+ years of relevant work experience
- Experience managing projects and leading teams
- Experience applying Lean methodologies and tools
- Microsoft Office skills (Excel, PowerPoint, and Word, etc.)
Nice To Haves
- Lean Six-Sigma certification (Yellow/Green/Black Belt)
- Experience using statistical software (JMP)
Responsibilities
- Identify, prioritize, and lead improvement opportunities within the Supply Chain Operations that add value, and eliminate/reduce wastes (defects, overproduction, waiting, not-utilizing talent, transportation, inventory, motion, excessive processing)
- Lead the development of new processes using lean process design methods including translating customer demand into operational takt time, determining work sequence / number of staff required to meet production goals
- Create process maps the document new and existing workflows
- Partner with Operations to take workflows and create the 1st revision of operational standard work
- Develop Charter/Scope documents, plan and lead Kaizen Events
- Facilitate events/workshops/meetings with cross-functional teams (process mapping, brainstorming, etc.)
- Mentor and support iSPOT program (A3 / one-page problem solving), 5S, and Gemba walks
- Instruct Lean courses
- Foster a culture of continuous improvement by engaging and empowering people at all levels
- Lead projects as well as assist other project leads and teams through the life of the project
- Assist in the development of a business case and cost/benefit analysis
- Provide updates to leadership on the status of projects/improvements
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees
