This role supports operations to optimize operational performance and achieve desired business results by promoting business effectiveness, efficiency, innovation, flexibility, and integration with technology through a continuous focus on improvement. The position involves analyzing, designing, developing, implementing, evaluating, and auditing business processes, including Reliability, Operational Improvement, and Maintenance, as well as other workflow systems. Key responsibilities include reviewing performance metrics to identify and resolve operating problems, applying standard methodologies, and evaluating employee tasks to enhance productivity. The Manager will also design and enhance work areas for improved ergonomics and efficiency, and train associates on business processes and performance. Continuous communication with departments is essential to identify enhancement opportunities and training needs. The role assists with the deployment of continuous improvement and business process changes, including developing communication plans and monitoring tools. Project management is a core function, leading initiatives to improve business processes. The Manager is expected to champion a culture that embraces change, improvement, and reliability, and to partner with the Ops L&D team for necessary training. Prioritizing CI projects based on value-add, ROI potential, and impact on facility resources is crucial. Post-project, the role provides client support during "Go-Live," evaluates results, and documents "lessons learned." Maintaining technical and business documents and collaborating with clients for support are also part of the job.
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Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees