SCM Inbound Specialist (Office)

Unlockt Brands, Inc.•Buena Park, CA
•$60,000 - $100,000•Onsite

About The Position

The SCM Inbound Specialist coordinates inventory flow from supplier readiness and shipment pickup through transit, warehouse receiving, system reconciliation, and inventory availability for fulfillment. This office-based role maintains inbound shipment visibility, prepares accurate receiving documents for warehouse teams, and coordinates with suppliers, freight partners, SCM, inventory control, and warehouse operations to resolve exceptions and support timely, accurate inventory handoffs. The role maintains shipment trackers and records, validates shipping and receiving documentation, arranges delivery appointments, coordinates import documentation and release updates where applicable, and monitors receipt, putaway, reconciliation, and inventory availability. It investigates shipment and receiving discrepancies, coordinates inventory transfers and replenishment priorities, maintains digital shipment files, reports inbound status, and supports improvements to inbound procedures and cross-functional handoffs.

Requirements

  • At least 2 years of experience in supply chain coordination, inbound logistics, inventory administration, or a related role is preferred.
  • Hands-on experience preparing shipping or receiving documentation and coordinating deliveries with warehouses or 3PLs.
  • Experience maintaining ERP inventory or shipment records and reconciling document or quantity discrepancies.
  • High school diploma or equivalent required.
  • Practical experience with Microsoft Excel, shared shipment trackers, digital document management, and cross-functional operational follow-up.
  • Strong organizational, prioritization, and follow-through skills across multiple shipments and deadlines.
  • Excellent attention to detail in shipping documents, item data, quantities, and system records.
  • Effective written and verbal communication skills for coordinating with suppliers, carriers, and warehouse teams.
  • Strong analytical, reconciliation, and problem-solving skills.
  • Proficient spreadsheet and data-management skills, including lookups, filters, and pivot tables.
  • Proactive exception management and cross-functional coordination skills.
  • Working knowledge of inbound logistics, inventory flow, warehouse receiving, and inventory transfers.
  • Working knowledge of purchase orders, ASNs, packing lists, commercial invoices, bills of lading, and proof-of-delivery records.
  • Working knowledge of ERP/WMS records, item master data, units of measure, inventory statuses, and receipt reconciliation.
  • Understanding of lot/batch traceability, expiration dates, FIFO/FEFO requirements, and receiving documentation controls.

Nice To Haves

  • Associate or bachelor's degree in supply chain, logistics, business, or a related field.
  • Familiarity with international shipping documentation, customs-broker coordination, freight milestones, and delivery appointment processes.
  • Experience in consumer products, beauty, cosmetics, or retail distribution.
  • NetSuite or similar ERP experience.

Responsibilities

  • Maintain an end-to-end inbound tracker covering purchase orders, shipment readiness, pickup, transit milestones, estimated arrivals, delivery appointments, receipts, and inventory availability.
  • Coordinate with suppliers, procurement, freight forwarders, carriers, and 3PL partners to confirm shipment details, quantities, readiness dates, transportation arrangements, and delivery schedules.
  • Collect and validate purchase orders, packing lists, commercial invoices, bills of lading or air waybills, ASNs, and supporting shipment documents; resolve missing or inconsistent information before arrival.
  • Prepare and distribute receiving packets to warehouse teams, including PO or transfer references, SKU and quantity details, units of measure, carton and pallet counts, labels, lot or expiration data where applicable, and special handling instructions.
  • Arrange delivery appointments with warehouse receiving teams and transportation partners; confirm dock capacity, receiving requirements, delivery references, and schedule changes.
  • Coordinate import documentation and release-status updates with freight forwarders and customs brokers, as applicable; escalate missing documents, holds, or delays affecting warehouse delivery.
  • Create or maintain inbound shipment, ASN, purchase order, and transfer records in ERP/WMS within assigned responsibilities; verify reference data against warehouse receiving documents.
  • Monitor receipt and putaway completion with warehouse teams; reconcile shipped, received, and system-posted quantities, and track inventory availability or holds through closure.
  • Investigate shortages, overages, damages, labeling issues, and receipt discrepancies; gather warehouse evidence, coordinate resolution, and route adjustments or claims for approval.
  • Coordinate inventory transfers, replenishment priorities, and urgent stock requirements with inventory control, planning, and fulfillment teams.
  • Maintain accurate digital shipment files and document version control; provide daily updates on incoming inventory, delayed shipments, receiving readiness, unresolved discrepancies, and required actions.
  • Track on-time delivery, documentation completeness, receiving delays, and discrepancy closure; improve inbound SOPs, reporting, and cross-functional handoffs to reduce manual work and errors.
  • Perform other duties as assigned.
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