Scientist, Probe Design

Bio-Techne•Newark, CA

4h•Onsite

About The Position

The Scientist, Probe Design is a key member of the R&D team. The Scientist will work within a highly dynamic group to develop and optimize new probe products based on our RNAscope® technology and work closely with our commercial team to identify and support customer needs.

Requirements

PhD with 4+ years of research experience in molecular biology, bioinformatics computational biology or a closely related field
In-depth knowledge of genes and sequences, RNA biology
Familiarity with standard bioinformatics tools (Python, R, or equivalent), and a programming language (C/C++, Java)
Experience in commonly used biological databases and bioinformatics software tools
Ability to work within multi-disciplinary team of computational biologists, molecular biologists, imaging software scientists, biochemists and others
Post-graduate experience with experimental design, cell and molecular techniques
Must be very adept at diagnosing, troubleshooting and solving complex technical problems with a variety of biological assays
Highly self-directed, conscientious, articulate, and possesses excellent presentation and teaching skills
2yr+ of experience in Biotech/Biopharma R&D
2yr+ of experience with Linux, Python, Perl or other programming languages
2yr+ of experience with next-generation sequencing platforms or sequencing tools (genomic/epigenomic/transcriptomic)
Prior experience in probe design across multiple species
Experience in biological sequence analysis tasks such as database searches and multiple sequence alignment tools
Committed to total customer satisfaction with outstanding interpersonal skills and professionalism
Customer-facing experience with a strong scientific capacity

Responsibilities

Design made-to-order RNAscope probes for target sequences using proprietary software
Answer technical inquiries related to design of target probes & submission of New Probe Requests (NPR)
Review NPR forms for accurate and efficient probe designs
Utilize Linux command-line tools for sequence alignments (BLAST/BLAT), probe selection, specificity
Provide probe product training and troubleshooting for Advanced Cell Diagnostics scientific probe product lines via phone and email
Act as primary contact for customers regarding technical issues, as well as providing scientific consultation for research use only inquiries
Collaborate with Commercial and Marketing teams to meet the needs of customers
Ensure customer service excellence and guaranteed response times by actively monitoring SalesForce queue, inbox, phone calls, and ensuring all issues are resolved in a timely and comprehensive manner
Contribute to ongoing new product development and introduction with R&D teams in a laboratory environment
Contribute to the ongoing development of the Probe Design team's knowledgebase
Present scientific and product updates to customers and internal teams