Scientific Services Leader - North America
About The Position
Ansell is looking for a Scientific Services Leader – North America to join their team. In this position, the individual will play a vital role in shaping the future of customer value through innovation and expertise. As the Scientific Services Leader, they will drive the strategy, growth, and execution of Ansell’s industry-leading Scientific services portfolio across North America. By leveraging data-driven insights, digital solutions, and customer-focused programs, they will partner with commercial teams to enhance customer experience, strengthen retention, and create measurable business impact. This is a unique opportunity to lead transformative service initiatives that differentiate Ansell in the scientific marketplace and deliver lasting value to customers.
Requirements
- Bachelor's degree in a Scientific or Business-related field a plus.
- 7+ years of commercial, services or technical leadership experience in scientific, life-sciences or healthcare markets.
- Demonstrated success leading services or program portfolios and driving measurable commercial outcomes.
- Deep understanding of laboratory / scientific end-user environments and services-led selling.
- Strong strategic, analytical and data-driven decision-making capabilities.
- Excellent leadership, communication and cross-functional influence skills.
- Experience with digital tools, data/reporting platforms and customer-experience programs.
- Ability to travel 50%.
Responsibilities
- Lead Scientific Services Strategy & Growth: Develop and execute the North America strategy for Ansell’s innovative Scientific Services portfolio, including Ansell Guardian, Chemical Guardian, APEX, RightCycle, Isolator GTM, and Lab Testing.
- Partner closely with commercial teams to accelerate service adoption, drive revenue growth, and strengthen customer retention.
- Position Scientific Services as a key competitive differentiator, creating value-driven solutions that deepen customer partnerships and win strategic opportunities.
- Drive Digital Transformation & Innovation: Champion the digital evolution of Scientific Services, enhancing scalability, customer experience, and the delivery of actionable insights.
- Collaborate with global and cross-functional teams to shape the future of the services portfolio, bringing new capabilities and go-to-market strategies to life.
- Identify emerging trends and opportunities to continuously enhance customer value and service effectiveness.
- Deliver Insights That Drive Decisions: Lead the strategy for Scientific Services data, analytics, and reporting, transforming information into measurable business impact.
- Leverage customer and market insights to uncover opportunities, demonstrate value, and support data-driven decision making.
- Develop compelling analyses and recommendations that help customers optimize performance while supporting commercial growth objectives.
- Elevate Customer Engagement & Expertise: Lead high-impact customer engagement initiatives, including Voice of Customer programs, product trials, training, advisory councils, and customer experience forums.
- Build and deliver training programs that strengthen commercial teams' ability to communicate and sell the value of Scientific Services.
- Capture customer feedback and market intelligence to continuously improve services, strengthen relationships, and influence future portfolio development.
Benefits
- Competitive compensation plan, including a lucrative sales incentive plan.
- All expenses paid company vehicle.
- A culture of belonging and inclusion, collaboration thrives, and everyone feels seen, heard, and empowered across our global community.
- Ansell University, LinkedIn Learning and Mentorship programs to develop professional and interpersonal skills.
- Opportunities to advance and grow within the company through LinkedIn Learning and Mentorships.
- Health Benefits: medical, dental, vision, short term and long- term disability and wellness programs
- 401-k plan with company match
- Paid time off (vacation, sick and personal days) 14 paid holidays
- Continuing Education Reimbursement
- Regional Belonging & Inclusion Networks
- Green office concept and a global mission of sustainability
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What This Job Offers
Job Type
Full-time
Career Level
Senior
