Scientific Sales Account Manager
About The Position
ACROBiosystems is a global developer and manufacturer of recombinant proteins and critical reagents and assays supporting drug development and clinical applications. The company aims to accelerate therapeutic drug development and emphasizes quality, performance, innovation, diversity, cross-functional collaboration, and continuous learning. The Account Manager leads commercial activities across eastern Massachusetts, Maine, New Hampshire, Rhode Island, Connecticut, and Vermont. The role develops key customers, expands the territory’s customer base, builds customer relationships, and provides customer support. The Account Manager applies and develops knowledge of drug product development pipelines, including cell and gene therapy, vaccines, antibodies, and small molecules. The position is hybrid in the Cambridge area and involves travel within the territory 40–50% of the time.
Requirements
- Bachelor’s or master’s degree in biology, biochemistry, or a related discipline.
- Relevant experience in the biopharmaceutical or life sciences industry: 4+ years with a bachelor’s degree or 2+ years with a master’s degree, preferably with exposure to developing or manufacturing cell and gene or antibody/protein therapeutics.
- At least 1 year of sales or customer-facing experience in the life sciences industry.
- Ability to understand and apply scientific concepts in a sales process.
- Ability to think critically about market and customer dynamics when developing customer engagement strategies.
- Ability to explain and sell the technical aspects of ACROBiosystems’ portfolios.
- Experience with ELISA, SPR, BLI, FACS, or immune cell culture.
- Experience in antibody or cell and gene therapy therapeutic fields.
- Dedication to providing excellent customer service.
- Excellent written and verbal communication skills.
- Strong analytical, critical-thinking, and problem-solving skills.
- Ability to work independently and with teams.
- Passion for positively promoting and driving success on company initiatives.
Nice To Haves
- Master’s degree or higher in a related field.
- Broad technical understanding of cell biology and molecular biology, including the ability to describe workflows related to antibody therapeutics and cell and gene therapeutics.
- Fluency in Mandarin.
Responsibilities
- Manage commercial activities through customer-facing visits, presentations, phone calls, and emails.
- Work with managers and directors to develop and execute territory sales plans.
- Extend and develop relationships with existing and potential customers.
- Understand and communicate technical information with customers.
- Collaborate with Marketing, Product Development, Technical Support, and other internal teams.
- Attend trade shows, association meetings, and networking events as necessary.
- Analyze customer profiles to strategize engagements.
- Report territory sales achievements and opportunities internally across departments.
- Travel within the territory 40–50% of the time.
- Take on other projects or responsibilities as required.
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What This Job Offers
Job Type
Full-time
