This position supports the Institute of Education Sciences (IES) at the U.S. Department of Education, providing integrated support for scientific peer review activities, discretionary research grant competitions, external peer review of report manuscripts, and the operation of PRIMO—IES’s peer review management and applicant notification system. The mission of IES is to provide rigorous, accessible scientific evidence to inform education practice and policy, and this role directly supports the infrastructure that enables high‑quality peer review and evidence generation. Provide help desk support to applicants and reviewers, ensuring strong customer service and timely issue resolution. Use knowledge of Grants.gov and IES requests for applications to process referrals, update forms, and maintain reviewer materials. Ensure reviewer documents and materials are current in PRIMO. Verify application data, oversee compliance and responsiveness screening, and manage application intake workflows. Send ANS invitation emails, contact IES‑identified panel members, and assign reviewers and applications within PRIMO. Maintain communications with panel members and ensure completion of all required paperwork, including conflict‑of‑interest documentation. Provide on‑site logistics support during peer review activities, including synthesizer coordination and missing critique resolution. Facilitate access to reviewer feedback surveys and support production of summary statements, reports, and thank‑you letters. Assist with preparation for subsequent review cycles, including LOI processing and application receipt. Train and mentor Review Technical Assistants matrixed from other programs or temporary labor pools. Perform general administrative support throughout reviewer engagement, application processing, peer review, and summary statement production.
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Job Type
Full-time
Career Level
Entry Level