Scientific Change Management Consultant

Zifo•Boston, MA

15h•Remote

About The Position

The Scientific Change Manager Consultant sits within the North American consulting group wherein key accountabilities include establishing and executing on change management strategies and deliverables, internal and external stakeholder management, driving project elucidation, and defining & driving project success in partnership with key collaborators. The successful candidate will lead medium-to-high complexity change management and / or consulting engagements for multiple customers in partnership with scientific business analysts and others. This role blends change management knowledge and experience, scientific expertise, industry knowledge, and informatics / data skills with leadership and collaboration to deliver high-quality solutions. You will work closely with senior consultants, client stakeholders, and cross-functional teams to ensure project success, drive operational excellence, and contribute to business development.

Requirements

Bachelor’s or Master’s degree in a relevant scientific discipline such as biology, chemistry, chem/bioinformatics among others
Change management certification (CCMP, ProSci, or others)
5-7 years of relevant industry experience in pharmaceutical R&D, biotechnology, or agritech
2-3 years of change management experience, pharmaceutical or biotechnology industry preferred
Strong communication skills and ability to drive problem elucidation activities, influence internal and external stakeholders and convey technical concepts to diverse audiences
Familiarity with leading informatics solutions (e.g., ELN, LIMS) and scientific workflows (e.g., bioanalysis, compound management, medicinal chemistry)
Experience with key data concepts within the life sciences industry and relevance to operational activities and enabling decision-making
Proven ability to work collaboratively in multi-disciplinary teams as well as manage project deliverables and stakeholder expectations

Nice To Haves

Strong and clear communication skills with stakeholders at all levels
Proactive problem-solving and adaptability in fast-paced environments
Interest in further developing leadership capabilities and taking ownership of project outcomes
Commitment to continuous learning and innovation
Able to navigate ambiguity and drive clarity on problem statements and potential solutions

Responsibilities

Serve as primary lead and point of contact to understand change needs within an engagement, propose solutions or forums, and execute agreed strategies and / or oversee business analysts or other project team members to successfully bring needed transformation to project
Collaborate to help build change management capabilities within Zifo North America, helping to build toolkit and upskill project team members within and outside of consulting
Connect to external change management leaders within the pharmaceutical, biotechnology, and agritech industries to learn from other practitioners as well as increase Zifo’s presence in the change management space
Engage as a leader to define and own project success, leveraging core consulting behaviors such as active listening, empathetic collaboration, strong sense of ownership and effective communication across multiple audiences
Own accountability for business analysis deliverables including user requirements specifications (URS), functional requirements specifications, data & process maps, workflows, gap analyses, implementation roadmaps, evaluation methodologies, and questionnaires.
Conduct vendor evaluations and define implementation strategies to enable effective decision-making by pharma/biotech/agritech clients.
Assess system landscapes and contribute to IT, informatics and data landscape roadmaps.
Manage one or more large projects/programs, including estimation, scheduling, risk management, and milestone tracking.
Facilitate project meetings, communicate status updates, and escalate risks when necessary.
Mentor associates across Zifo, guiding their project engagements and professional development.
Track and monitor key project metrics to ensure the success of client engagements as well as adherence to operational components of project delivery.
Serve as primary point of contact for clients and internal stakeholders, managing expectations on process, quality, schedule, and delivery - all with an overall view of what qualifies as successful engagement
Build rapport with client managers and support and/or drive strategic customer meetings.
Identify opportunities for additional value creation within client organizations and internal process improvements.
Plan and track billable effort, manage utilization and productivity of themselves and teams, and support budget forecasting.
Manage escalations, identify & track risks to project execution, initiate corrective and preventive actions (CAPA) and drive continuous improvement initiatives.
Support internal training programs, develop training materials, and mentor team members in emerging areas.
Assist in proposals related to emerging opportunities with clients and supporting RFP responses.
Contribute to case studies, presentations, and white papers.
Attend industry conferences for learning, networking, and representing Zifo.