Science & Partnerships Specialist

LabCentral•Cambridge, MA

3d•$57,000 - $74,000•Onsite

About The Position

LabCentral is seeking a Science & Partnerships Specialist to join the partnerships team in Cambridge, MA. This role sits at the intersection of LabCentral's partnerships function and lab operations team, serving as the scientific connective tissue between them. You will own a growing portfolio of equipment-focused partner accounts, help evaluate new partnership opportunities with technical and commercial judgment, and build ongoing relationships with resident scientists that keep LabCentral's equipment partnerships grounded in real bench-level need. This role reports to the Director of Partnerships & Strategy.

Requirements

Bachelor's degree in biology or a related life sciences discipline
2 to 3 years of laboratory experience spanning diverse workflows, techniques, and equipment types, preferably in a multi-user environment supporting others' scientific work
Clear written and verbal communication skills, including the ability to draft professional, polished partner-facing communications with minimal review
Demonstrated ability to build trust with scientists, identifying and translating scientific patterns into actionable recommendations for both technical and non-technical audiences
Strong organizational skills and reliable follow-through, with the ability to manage multiple concurrent workstreams independently in a fast-moving environment
Strong Excel skills and comfort working with trackers, status reporting, and operational data
A drive toward scientific partnerships, business development, or scientific account management
Demonstrated ability to leverage AI systems with a genuine interest in finding new applications as the tools evolve

Nice To Haves

Customer-facing scientific experience, whether field applications work, CRO client support, or vendor-side coordination
Experience with scientific vendors, lab equipment suppliers, or service providers preferred

Responsibilities

Own and manage a growing portfolio of equipment-focused partner accounts, including sponsors with active equipment placements across LabCentral's lab spaces
Serve as the primary point of contact for day-to-day requests from your assigned accounts
Track renewal timelines, partner commitments, and engagement quality across your portfolio
Participate in partner discussions and sponsorship conversations, bringing scientific fluency and resident context to the table
Build and sustain ongoing relationships with resident scientists across LabCentral sites, developing familiarity with their science, workflows, and equipment dependencies
Serve as an active voice-of-customer channel within the partnerships function, ensuring partner decisions reflect what is actually happening at the bench
Evaluate new equipment, supply, and service prospects alongside the Director and the lab operations team, translating resident workflow needs into technically grounded assessments
Build and maintain a current picture of resident scientific needs and equipment gaps to inform new partner development and the evolution of existing engagements
Serve as the primary liaison between partnerships and lab operations, translating between operational realities, resident needs, and partnership considerations
Support the Director of Partnerships & Strategy on portfolio management, prospect development, and broader science-focused partnership initiatives

Benefits

Fully Covered Medical and Dental Premiums: We have you and your dependents covered, including deductible costs.
Long and Short-Term Disability & Life Insurance: Life can be unexpected; we’ve got your back.
Flexible Vacation: Enjoy the flexibility to take the time you need.
Three Months Fully Paid Parental Leave: We’ll help support you during life's important moments.
401K Match Up to 6% with Immediate Vestment: Know your future is secure with our 401K match.
Transportation Reimbursements: We'll cover commuting costs for a parking pass, MBTA, or bike maintenance so you can get to work hassle-free.
Health & Wellness: Relax and enjoy reimbursements for fitness, yoga, massage therapy, and other holistic health practices.
Technology Stipend: To ensure you stay connected, we offer a monthly cell phone stipend as well as yearly reimbursements for cell phone repairs.
Professional Growth: We offer a stipend for continuing education and training to invest in your career growth, and we help ease the burden of student loans by providing reimbursement.
Fantastic Work Environment: Be inspired by colleagues and residents, and work in vibrant spaces that are stocked with a variety of snacks. Plus, we offer in-house programming on thought-provoking and diverse topics!