School Support Specialist/Front Desk Coordinator

Northeast Academy for Aerospace & Advanced Technologies•Elizabeth City, NC

1d•Onsite

About The Position

The school support specialist performs a large variety of duties to support day-to-day school operations. The employee often serves as the primary brand representative to visitors and guests; as such, he/she is expected to possess and consistently demonstrate a high degree of professionalism and customer service to all. The employee must be able to navigate and prioritize multiple tasks and readily adapt to a dynamic, technology-rich environment. The school support specialist must be able to work effectively as a member of a high performing team. The ideal candidate will be a motivated, dynamic self-starter with previous experience at the school or district level.

Requirements

Ability to work effectively in a collegial, team-centered environment
Intrinsically motivated and dedicated to continuous professional and personal growth
Excellent organizational skills and communication skills, both written and oral
Understands the critical nature of building positive working relationships with students, parents and colleagues
Ability to leverage technologies to maximize efficiency and effectiveness
Working knowledge of basic accounting techniques, typical office practices and procedures
Ability to work with a high degree of accuracy
Knowledge of PowerSchool, student accounting procedures and regulations or ability to acquire and demonstrate such knowledge within 30 days of employment
Considerable knowledge of word processing software, spreadsheets, and databases
Ability to lift at least 50 lbs
Maintain a current driver’s license
High school diploma required

Nice To Haves

Associate degree from an accredited college with a concentration in accounting, business, or related field preferred
Previous work experience in school bookkeeping, school recordkeeping, customer support, and/or office management preferred

Responsibilities

Prepares purchase orders for approval according to established practices and procedures
Verifies that quantity and cost amounts match on purchase orders, receipts and invoices
Manages inventory of office equipment and supplies
Assists with maintaining aspects of student records in PowerSchool, such as attendance and contact information
Handles student check-in/check-out and changes to student transportation needs as they occur
Locates students throughout the day according to student schedules available within PowerSchool
Effectively represents NEAAAT to various on- and off-campus groups including the faculty, media, student government, employers, and/or the general public
Operates a variety of standard office equipment
Answers incoming phone lines and establishes need of callers in order to refer them to the appropriate team member for service
Screens inquiries and incoming materials and determines to whom to route for attention
Locates, identifies and communicates appropriate and accurate information
Prepares reports, letters, and other forms of documentation
Prepares and processes various forms, such as travel forms, workshop requests, and leave forms
Assists with event scheduling and appointment scheduling for school administrators
Composes narrative materials giving readily available data and/or established information
Sets and maintains files, including electronic files, for a moderate number of subjects
Provides input regarding increasing effectiveness and efficiency of routine processes and procedures
Contributes as a member of a high performing team
Demonstrates personal commitment to professional growth through participation in professional learning activities
Serves as a brand ambassador for the school and, in doing so, models a personal commitment to excellence and strong adherence to the school’s core values through verbal/written communications, behaviors and actions
Performs other duties as assigned and as necessary to fulfill the day-to-day needs of the school