School Success Manager

Marble Health•New York, NY

13d•$85,000 - $125,000•Hybrid

About The Position

Marble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow. As a School Success Manager, you'll own a portfolio of school partnerships end-to-end — serving as both a trusted advisor and a growth driver for the counselors you work with. You'll bring a consultative, sales-minded approach to every partnership: helping counselors identify more students who could benefit from Marble's services, making the ask confidently, and holding yourself accountable to referral and engagement metrics. You'll also be the day-to-day operational backbone for your schools — responding quickly to questions and concerns, navigating complex situations with empathy, and proactively finding opportunities to deepen each partnership. You'll own outcomes, not just activities. No two days look the same. In one moment you might be designing a virtual workshop to raise mental health awareness at a school; in the next, you're on the phone supporting a counselor navigating a sensitive family situation. You'll operate at the intersection of schools, clinicians, families, and internal teams — and your judgment, empathy, and drive will make a direct difference in Marble's growth and in the lives of the students you help reach care.

Requirements

2–3 years of professional experience in a customer-facing role, operating in a fast-paced, complex environment
Proven sales or business development track record, ideally in a B2B2C or B2C setting where you consistently exceeded targets and made the ask with confidence
High EQ — you quickly build trust with busy partners, understand their context, and navigate tough conversations with clarity and grace
AI-native — you actively use AI tools to automate workflows, draft communications, and surface insights, and you're always looking for new ways to multiply your output
Metrics-driven — you set goals, track progress, and hold yourself accountable to outcomes
Experienced with CRMs or account management tools to track relationships, activity, and follow-ups
Scrappy and resourceful — you do whatever it takes to keep schools engaged, from running impromptu workshops to persistently following up when things stall
Based in New York or willing to relocate — we work from our SoHo office three days per week
Mission-driven and energized by improving access to mental health care for kids

Nice To Haves

Experience at an early-stage startup
Experience in EdTech or working with K–12 educators and school-based stakeholders
Background in or strong interest in mental health, psychology, or adjacent human-centered services

Responsibilities

Own a portfolio of school partnerships end-to-end — serve as the primary point of contact for school counselors, ensuring consistent, high-quality support and delivery
Build deep relationships with counselors, respond quickly to their questions and concerns, and proactively identify opportunities to better support the students they serve
Drive growth within your portfolio by helping counselors identify more students who could benefit from care — growing referral volume and consistently hitting and exceeding your targets
Use AI tools to automate repetitive workflows — drafting follow-ups, summarizing meeting notes, building outreach sequences — so you can spend more time on the relationships that move the needle
Collaborate with Ops, Product, Growth, and Clinical teams to resolve issues, improve the partner experience, and share frontline insights that shape how Marble serves schools