About The Position

The Operations Associate is a key member of the school’s operations team, handling a wide variety of non-instructional tasks for the school. As a representative of the school, the Operations Associate welcomes and assists callers, guests and visitors—providing accurate information and delivering excellent service. In order to be effective, Operations Associates must develop positive interpersonal relationships with the entire school community, including staff, scholars, families, and visitors. Responsibilities vary from day to day and may include data entry and maintenance in a wide variety of school information systems, keeping accurate school records, handling correspondence, and supporting a variety of diverse projects.

Requirements

  • A high school diploma or the equivalent

Nice To Haves

  • Associate’s Degree or higher from an accredited college or university
  • Spanish fluency
  • Belief that all scholars, regardless of their economic or social demographics, deserve a quality education and can earn a four-year college degree.
  • Desire to work in systemically underserved communities in Los Angeles and be a part of Alliance’s social justice mission by integrating anti-racist, pro-Black, student-centered instruction.
  • Demonstrate an ability to develop a positive, achievement-oriented, supportive, and collaborative culture of high expectations that motivates and inspires scholars to learn at college-preparatory levels.
  • Hold a growth mindset and commit to continuously honing their craft.
  • Have strong interpersonal, communication, and relationship-building skills with both children and adults.

Responsibilities

  • Receive calls and walk-in inquiries, provide information, make referrals, and direct guests to proper destinations.
  • Process data entry and maintenance related to attendance, enrollment, nutrition, and other programs.
  • Complete sales and write receipts for incoming funds (uniform sales, food services, fundraisers, etc.).
  • Provide supervision of scholars during passing periods, lunches, or as needed.
  • Maintain accurate and orderly confidential records, both online and in physical copies.
  • Prepare, receive, send, and maintain records and correspondence as needed.
  • Support with the execution of school community events and initiatives.
  • Communicate with families and external partners as needed.
  • Perform additional related duties as assigned.

Benefits

  • Competitive salaries commensurate with experience
  • Generous retirement and health benefits
  • Substantial school-based and network-wide professional development support
  • Special recognition to staff who demonstrate their dedication inside and beyond the school
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