School Operations Associate or Manager (2027-2028)

Zeta Charter Schools•New York, NY

3d•$66,500 - $78,000•Onsite

About The Position

Zeta is hiring a School Operations Associate or Manager to help drive operational excellence at a school in the Bronx, Upper Manhattan, or Queens. The role is fully on-site in New York City and is scheduled to start in July 2027 or sooner, depending on Zeta’s immediate hiring needs and the candidate’s availability. The title will reflect the candidate’s experience and Zeta’s organizational levels. The position reports to the Operations Director. Hiring is rolling as positions become available, and Zeta may contact candidates about current or future opportunities. The role supports school safety, facilities, and seamless day-to-day operations so students and educators can thrive. Responsibilities include executing the school’s Zeta Operational Excellence Action Plan, maintaining operational systems, managing purchasing and inventory, supporting vendor relationships, and coordinating enrollment, student records, events, and family communications. The position also owns front office operations and helps create a warm, professional experience for students, families, staff, and visitors. The starting salary range is $66,500–$78,000. Compensation is determined using Zeta’s applicable salary scale, including relevant experience and internal equity. Associate-level hires generally fall toward the beginning to midpoint of the range; Manager-level hires generally fall toward the midpoint to upper end. Eligible candidates may receive relocation support. Candidates must have permanent authorization to work in the United States. Bilingual English and Spanish candidates are strongly encouraged to apply.

Requirements

Bachelor’s degree.
At least 1 year of relevant, hands-on experience in facilities, operations, or safety within a fast-paced environment; recent college graduates with relevant internship experience will also be considered.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities, meet deadlines, and follow through reliably.
Ability to thrive in a fast-paced, fully in-person environment and respond to challenges with urgency, professionalism, and solutions-oriented judgment.
Hands-on, systems-minded approach, with initiative to identify gaps, improve processes, and take ownership of results.
Strong work ethic, service-oriented mindset, and openness to feedback and growth.
Permanent authorization to work in the United States.

Nice To Haves

Bilingual English and Spanish skills are strongly encouraged.
For Manager-level candidates, experience supervising a team is preferred; candidates who have trained or developed teammates will also be considered.
For Manager-level candidates, a proven track record of owning complex operational projects, managing stakeholders, building systems, and driving strong results through others.

Responsibilities

Execute the school’s Zeta Operational Excellence (ZOE) Action Plan, tracking progress, completing action items, and following through on monthly priorities to maintain a score of at least 90%.
Support and strengthen efficient, scalable operational systems across the school building in partnership with the Operations Director.
Manage day-to-day and long-term purchasing and inventory systems, using data, forecasting, and best practices to steward school resources responsibly.
Assist with vendor relationships and negotiations, particularly for food service programs, facilities needs, and school renovations.
Collaborate with school leaders and teammates to maintain a safe, organized, high-functioning school environment.
Plan, manage, and execute school-wide systems and projects, including student enrollment processes, student record maintenance, and long-term operational initiatives.
Serve as a welcoming ambassador of Zeta’s mission and brand, providing students, families, staff, and visitors with warmth, professionalism, and “Family Wow.”
Own front office operations as the primary point of contact for visitors and families, delivering consistently world-class service.
Plan and execute school-wide events and communications, maintain the school events calendar, and produce weekly family communications and newsletters.
Build and sustain relationships with students, families, staff, and community stakeholders so the school community feels informed, supported, and included.
Model ownership, attention to detail, and problem-solving, contributing to operational excellence and a joyful school community.

Benefits

Comprehensive and affordable medical, dental, and vision plans.
Flexible spending accounts for eligible medical purchases and commuter expenses.
403(b) retirement plan with matching contributions.
Relocation support for eligible candidates moving to New York City.
Monthly stipend for wellness and lifestyle expenses.
Four live therapy sessions per month through Talkspace and a free Headspace subscription.
MacBook Air and specified monthly reimbursement for mobile phone use.
Fully stocked team spaces with snacks and quality coffee.
Zeta swag, team outings, and treats.
Books and resources for professional development.
Clear pathways for professional growth.
Consistent feedback and support from managers and teammates.
Community Circle practice to build and strengthen team connections.
Interactive Mindfulness and DEIJ programming.