School IT Support Technician – Bronx, NY

Simply Ed LLC • New York, NY

2d • Onsite

About The Position

At Simply Ed, we support NYC public schools by making sure the technology that powers classrooms works reliably every single day. As a School IT Support Technician at PS 57 Crescent, you won’t just “fix devices” — you’ll directly enable instruction, reduce downtime, and help teachers and students stay focused on learning rather than tech problems. When a printer goes down, a Smartboard fails, or a classroom device won’t connect, learning can stall. Your work ensures that classrooms stay functional, instruction continues smoothly, and technology supports student success. You’ll serve as the on-site technical point person, owning day-to-day technology health and playing a visible, valued role in the school’s daily operations.

Requirements

• Motivated by keeping systems running smoothly and minimizing downtime.
• Comfortable working in a school environment with students and educators.
• Experienced with basic IT support, hardware troubleshooting, and device setup.
• Familiar with networking basics, including IP addressing, printers, and connectivity.
• Organized, dependable, and able to work independently.
• Strong communicators with a customer-service mindset.
• Adaptable in fast-paced, real-world environments where priorities can shift quickly.
• Cleared (or eligible for clearance) through DOE PETS background check and fingerprinting.
• Fluent in English; additional languages are a plus.

Responsibilities

• Maintain the overall health and functionality of school devices, including laptops, desktops, and classroom technology.
• Configure and manage printer IP addresses and troubleshoot printing and connectivity issues.
• Reimage and support Smartboards and other instructional technology.
• Provide general classroom technology maintenance and troubleshooting.
• Assist teachers and staff with basic technical support to minimize instructional disruptions.
• Ensure all technology is ready and operational for daily school use.
• Track, document, and communicate technology issues and resolutions as needed.
• Attend required trainings and staff meetings.

Benefits

• Competitive pay of $26/hour.
• PETS clearance and valuable DOE school experience.
• Hands-on, real-world IT experience in a live school environment.
• Exposure to classroom, device, and network troubleshooting at scale.
• A chance to build practical skills that translate to future IT and systems roles.
• The satisfaction of knowing your work directly benefits student learning and school operations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed