School Engagement & Student Success Manager

Stride Learning•Apex, NC

19h•Remote

About The Position

The School Support, Enrollment & Scholarship Coordinator serves as a key member of the school leadership team, focused on advancing student recruitment, family engagement, scholarship accessibility, and enrollment sustainability. This position partners closely with school leaders to support strategic growth initiatives, strengthen family relationships, and ensure students and families receive personalized guidance throughout the enrollment and retention journey. The role provides leadership and oversight of Opportunity Scholarship (OS), ESA+, and other tuition assistance programs while serving as a primary resource for families navigating enrollment, funding, and school engagement processes. In collaboration with school administration, the coordinator develops and implements targeted outreach campaigns, re-registration initiatives, and student retention strategies designed to support enrollment growth and long-term student success. As a highly visible and family-facing representative of the school, this individual helps cultivate a strong sense of community, serves as a trusted liaison between families and school leadership, and contributes to strategic planning efforts that enhance the overall student and family experience.

Requirements

Associate’s degree required.
Minimum of 2 years of experience in education, admissions, enrollment management, family engagement, customer service, student support, or a related field.
Demonstrated ability to build positive relationships with students, families, and stakeholders through strong interpersonal and communication skills.
Experience managing multiple projects, priorities, and deadlines in a fast-paced environment.
Strong organizational skills with exceptional attention to detail and data accuracy.
Ability to analyze data, track progress, and maintain accurate records and reports.
Strong written and verbal communication skills, including the ability to conduct presentations, information sessions, and family outreach activities.
Ability to work independently while collaborating effectively with school leadership and cross-functional teams.
Commitment to providing exceptional customer service and supporting a positive school culture.
Ability to maintain confidentiality and handle sensitive student and family information with professionalism.
Willingness to work occasional evenings or weekends to support family information sessions, enrollment events, and school activities.
Proficiency in Microsoft Excel, Power Point, MS 365; Web proficiency.
Ability to clear required background check.

Nice To Haves

Bachelor’s degree in Education, Business, Communications, or a related field preferred.
Experience working in a K–12 school environment, private school setting, or educational organization.
Knowledge of school choice programs, including Opportunity Scholarships, ESA programs, tuition assistance, or other educational funding opportunities.
Experience supporting student recruitment, enrollment management, family engagement, retention initiatives, or community outreach efforts.
Familiarity with student information systems, CRM platforms, enrollment management systems, or data tracking tools.
Experience planning and facilitating family information sessions, workshops, school events, or community engagement activities.
Demonstrated ability to analyze enrollment, retention, and scholarship data to support strategic decision-making.
Experience collaborating with school leadership teams to support school growth initiatives and student success efforts.
Strong presentation and public speaking skills with the ability to effectively communicate with diverse audiences.
Bilingual proficiency is a plus.
Experience in virtual, blended, or online learning environments preferred.
Proven ability to foster positive relationships with families and contribute to a strong school community culture.

Responsibilities

Serves as a key member of the school leadership team, focused on advancing student recruitment, family engagement, scholarship accessibility, and enrollment sustainability.
Partners closely with school leaders to support strategic growth initiatives, strengthen family relationships, and ensure students and families receive personalized guidance throughout the enrollment and retention journey.
Provides leadership and oversight of Opportunity Scholarship (OS), ESA+, and other tuition assistance programs.
Serves as a primary resource for families navigating enrollment, funding, and school engagement processes.
Develops and implements targeted outreach campaigns, re-registration initiatives, and student retention strategies designed to support enrollment growth and long-term student success.
Cultivates a strong sense of community.
Serves as a trusted liaison between families and school leadership.
Contributes to strategic planning efforts that enhance the overall student and family experience.