School Certifying Official (SCO)

GOLDEN GATE UNIVERSITY • San Francisco, CA

1d • $70,304 - $75,000 • Remote

About The Position

Under the direction of and reporting to the Associate Director, a School Certifying Official (SCO) works with our team of SCOs to ensures GGU complies with U.S. Department of Veterans Affairs (VA) regulations and process enrollment certifications, monitor academic progress, and act as a critical liaison between student veterans and the VA to guarantee uninterrupted educational benefits. Each SCO is responsible for a designated cohort of students.

Requirements

• Bachelor’s degree, minimum of 2–3 years of experience in higher education, preferably within a Registrar's Office, Financial Aid, or Veterans Affairs department or a combination of education and related experience.
• Exceptional organizational, communication, and interpersonal skills to guide non-traditional students and manage confidential data securely.
• Dedicated to delivering high-quality, responsive customer service to the university community.

Nice To Haves

• Direct, hands-on experience using VA-ONCE or the modern VA Enrollment Manager system is strongly preferred.

Responsibilities

• Benefit Certification: Evaluate student schedules and degree audits, then accurately submit enrollment certifications to the VA via their digital platforms.
• Compliance & Auditing: Maintain deep familiarity with all VA education benefit chapters (e.g., Post-9/11 GI Bill, Montgomery GI Bill, VR&E) to ensure institutional compliance and prevent financial overpayments.
• Student Advising: Counsel student veterans on benefit eligibility, required paperwork, and military tuition assistance.
• Academic Monitoring: Track the academic progress, enrollment changes, and graduation status of VA-funded students, promptly reporting any adjustments to the VA.
• Cross-Department Collaboration: Partner with Financial Aid, Student Accounts, and Academic Advising to ensure student files are complete and institutional reporting standards are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level