About The Position

Help Students Thrive—In School and Beyond. Are you passionate about making a difference in the lives of youth and families? As a School-Based Support Specialist, Navigator & Trainer, you'll work directly within local schools to help students overcome challenges, build resilience, and reach their full potential. In this rewarding role, you'll partner with students, families, educators, and community agencies to provide meaningful behavioral health support that promotes academic success, emotional well-being, and healthy development. Every day brings opportunities to create positive change and help young people build brighter futures.

Requirements

  • Understanding of case management, rehabilitation, and treatment planning in behavioral health
  • Knowledge of challenges impacting youth with mental health and/or substance use needs
  • Ability to build trusting relationships with students, families, schools, and community partners
  • Strong communication skills, including documentation and de-escalation techniques
  • Ability to manage time effectively and coordinate services across multiple systems
  • Comfort using electronic health records and standard office technology
  • Strong initiative with a commitment to high-quality, person-centered care
  • Ability to respond calmly and appropriately in crisis situations
  • Bachelor’s degree in psychology, social work, behavioral health, or a related field; OR Bachelor’s degree in an unrelated field plus 2 years of relevant behavioral health experience; OR Any 4-year combination of higher education and 2 years of qualifying experience; OR Associate’s degree in Applied Science in Behavioral Health Support; OR 4 years of full-time qualifying experience in mental health, substance use, or developmental disability services
  • Valid driver’s license, acceptable driving record, and current auto insurance
  • Knowledge of mental health/substance use interventions and community resources
  • Excellent written and verbal communication skills
  • Ability to maintain professional boundaries, multitask, and work independently
  • Comfortable building rapport with students, families, and school personnel
  • Able to adapt to changing needs and priorities in a school-based setting

Responsibilities

  • Provide individualized behavioral health interventions that support student treatment goals and overall well-being
  • Help students develop healthy coping strategies, social-emotional skills, problem-solving abilities, and daily living skills
  • Serve as an advocate and navigator by connecting youth and families with school and community resources
  • Collaborate closely with school personnel, families, and community partners to coordinate care and support student success
  • Conduct home visits and outreach activities to strengthen family engagement and remove barriers to services
  • Respond to crisis situations and provide appropriate intervention, support, and follow-up care
  • Maintain accurate, timely, and compliant documentation within the electronic health record
  • Support program quality initiatives, outcome tracking, and compliance activities
  • Participate in supervision, team meetings, trainings, and ongoing professional development opportunities
  • Adapt to the changing needs of students and schools while contributing to a collaborative team environment

Benefits

  • 29 Days of PTO
  • HRSA Loan Repayment Eligibility (for qualifying roles)
  • Comprehensive Benefits Package: Medical, dental, vision, life insurance, and more
  • 403(b) Retirement Plan with up to 5% match
  • Company-Paid Basic Life Insurance
  • Emergency Medical Leave Program
  • Flexible Spending Accounts (FSA) – healthcare & dependent care
  • Health & Wellness Programs
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Mileage Reimbursement (as applicable)
  • Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
  • Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
  • Top-notch training: initial, ongoing, comprehensive, and supportive
  • Career mobility: advancement opportunities/promoting from within
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