School Age Child Care Program Director

YMCA Buffalo Niagara • Lancaster, NY

1d • Hybrid

About The Position

The Program Director is responsible for the leadership, development, and daily operations of School Age Child Care and Day Camp programs at assigned locations. This position ensures high-quality, safety, and engaging programs that meet community needs while supporting YMCA mission-driven outcomes. The Program Director recruits, develops, and supervises staff, manages program operations and budgets, and ensures compliance with all applicable regulations.

Requirements

• Bachelor’s degree in a related field or equivalent combination of education and experience.
• Minimum of two (2) years of related experience, including at least one (1) year in a supervisory or leadership role.
• Meets New York State Office of Children and Family Services (OCFS) requirements for a School Age Child Care Director, including: Associate’s degree in a childcare/development-related field or completion of at least 60 college credits with 18 credits in a related field; and Two (2) years of direct experience working with children under age 13, including one (1) year in a supervisory capacity
• Demonstrated ability to lead, develop, and retain high-performing teams.
• Strong interpersonal, communication, and relationship-building skills.
• Sound judgment with the ability to problem-solve and make effective decisions in a fast-paced environment.
• Ability to work effectively with individuals from diverse backgrounds and all segments of the community.

Responsibilities

• Ensures programs meet community needs by overseeing current offerings, evaluating effectiveness, and developing or expanding programs as appropriate. Supports marketing and outreach efforts to promote participation and community engagement.
• Directs the day-to-day operations of SACC and Day Camp programs. Develops, manages, and monitors program budgets to meet or exceed fiscal goals. Maintains accurate participant records, tracks enrollment and engagement, and implements improvements based on data and feedback.
• Recruits, hires, trains, and supervises program staff. Provides ongoing coaching, professional development, and performance evaluations to build a strong, engaged team. Ensures staff schedules are effectively managed and all required certifications and trainings are current.
• Models and fosters a culture of respect, inclusion, and collaboration. Builds and maintains strong relationships with staff, families, participants, school partners, OCFS representatives, and community stakeholders. Communicates clearly, consistently, and professionally.
• Ensures full compliance with YMCA policies and all federal, state, and local regulations, including New York State Office of Children and Family Services (OCFS) licensing requirements. Maintains a safe environment by enforcing safety procedures, conducting regular inspections, and ensuring proper documentation.
• Maintains clean, safe, and well-organized program spaces. Ensures adequate supplies are available and equipment is properly maintained and utilized.
• Actively participates in YMCA initiatives, including committees, special events, and fundraising activities. Serves as a member of the YMCA management team and supports the overall mission, vision, and strategic objectives of the organization.
• Performs other duties as assigned to support program success and organizational effectiveness.

Benefits

• Free health insurance
• Employer-paid group term life insurance (1x annual salary)
• Employer-paid long-term disability coverage
• Employee Assistance Program (EAP) through Child & Family Services
• A variety of voluntary benefit options
• Employees are immediately eligible to enroll and contribute to the Y Retirement Fund 403(b) plan, with a generous 12% employer-paid contribution after eligibility requirements are met.
• Our comprehensive paid time off program includes personal time off, holidays, and sick leave.
• Staff receive a complimentary YMCA Buffalo Niagara membership and program discounts.
• Additional benefits include ongoing training, an extensive leadership development program, and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager