Pennwood Cyber Charter School - School Administrative Assistant II

Connections Academy•York Township, PA

1d•Hybrid

About The Position

The Administrative Assistant II (Administrative Operations Specialist) supports critical administrative and operational functions at Pennwood Cyber Charter School. This role ensures accurate student records management, enrollment compliance, and operational workflows that support students, families, school districts, and internal teams. This position may be assigned a primary functional focus area based on team needs, including Student Records Operations or Compliance & Data Support. Regardless of focus, all team members contribute to shared administrative processes and school operations.

Requirements

High school diploma or equivalent
2+ years of administrative or data-focused experience
Strong attention to detail and organizational skills
Ability to manage multiple workflows simultaneously
Strong communication and customer service skills
Proficiency in Google Workspace or Microsoft Office

Nice To Haves

Experience in a school or virtual education environment
Familiarity with SIS systems and enrollment processes
Knowledge of Pennsylvania compliance requirements (Act 47, residency, enrollment)

Responsibilities

Process student records requests (manual and automated)
Receive, review, and upload student records into internal systems
Monitor and pursue missing or incomplete records
Manage CNF processes (new enrollments; March/November cycles)
Send records to receiving schools
Process student withdrawals
Generate enrollment verification letters
Manage incoming main office phone calls
Open, sort, and distribute mail
Support staff and family inquiries
Assist with staff swag bags and materials
Maintain office inventory and supplies
Maintain accurate student data across systems
Support compliance with PDE regulations and internal processes
Assist with documentation and audit readiness
Lead student records lifecycle management (request → receipt → upload → transfer)
Manage CNF processes across enrollment cycles
Support enrollment documentation workflows
Coordinate with districts for records and enrollment enrollment verification
Serve as primary support for COA IA tickets and invoice repairs
Process Change of Address and Change of Phone Number requests (IA tickets)
Serve as primary support for MKV (McKinney-Vento) student cases
Manage and process high school transcripts
Support compliance-related data updates and corrections
Assist with finance-related workflows tied to student data accuracy