Scholarship Professional I

University of Arkansas Fayetteville • Fayetteville, AR

1d • Onsite

About The Position

The Scholarship Professional I assist in recruitment and retention efforts by conducting walk-in appointments with prospective students and current students regarding scholarship opportunities and application procedures. The SSA helps to develop new student scholarship application pool by assisting prospective students via email, phone, and walk-in instruction about the process. This position provides accurate data for scholarship application review and consideration, by calculating scholarship GPAs. This includes maintaining calculation procedures, along with training and evaluation of others who assist with GPA calculation. The SSA assists the program coordinator to develop scholarship application processing workflow standards so as to provide correct and complete pools for each application cycle. This position is responsible for maintenance of the general scholarship e-mail account and assists in reviewing scholarship applications for new and current students. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

• Formal education equivalent of a high school diploma
• At least one year of specialized training in business management, business education, or a related field
• At least four years of experience in administrative support
• Knowledge of department operations, policies, and procedures
• Knowledge of state, federal, and campus rules, regulations, and requirements
• Knowledge of computers and software applications
• Ability to perform with strong attention to detail
• Ability to manage multiple many-faceted projects with others
• Ability to present scholarship and aid opportunities accurately and positively to current and prospective students and families
• Proof of legal authority to work in the United States on the first day of employment

Nice To Haves

• Bachelor’s degree from an accredited institution of higher education
• Experience in manipulation of database programs like Excel or Access
• Experience using a student information system like Workday Student
• At least one year of experience in a student facing higher education administrative role
• Experience in customer service

Responsibilities

• Assist in recruitment and retention efforts by conducting walk-in appointments with prospective students and current students regarding scholarship opportunities and application procedures.
• Develop new student scholarship application pool by assisting prospective students via email, phone, and walk-in instruction about the process.
• Provide accurate data for scholarship application review and consideration, by calculating scholarship GPAs.
• Maintain calculation procedures, along with training and evaluation of others who assist with GPA calculation.
• Assist the program coordinator to develop scholarship application processing workflow standards so as to provide correct and complete pools for each application cycle.
• Maintain the general scholarship e-mail account.
• Assist in reviewing scholarship applications for new and current students.

Benefits

• University contributions to health insurance
• University contributions to dental insurance
• University contributions to life insurance
• University contributions to disability insurance
• Tuition waivers for employees and their families
• 12 official holidays
• Immediate leave accrual
• Choice of retirement programs with university contributions ranging from 5 to 10% of employee salary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED