Schegistrar - Radiology Scheduling

VCU Health•Richmond, VA

1d•Onsite

About The Position

The Schegistrar schedules, registers, verifies pre-authorization and referrals are on file, confirms and maintains patient diagnostic appointments, surgeries and/or medical consultations for VCUHS. The Schegistrar accurately obtains required information for hospital and physician records, governmental requirements, billing and third-party payer needs. This position also provides courteous and efficient services to patients and accurately documents/verifies patient pre-registration information in a professional and timely manner with the care team.

Requirements

Strong customer service skills and patients/customer centered focus in positive manner in all situations
High School Diploma or Equivalent
Prolonged sitting
Reaching (overhead, extensive, repetitive)
Repetitive motion
Prolonged Keyboard Usage
Strong recall
Reasoning
Problem solving
Hearing
Speak clearly
Write legibly
Reading
Logical thinking
Concentrate/Focus
Fast pace environment
Able to handle multiple priorities
Frequent and intense customer interactions
Noisy environment
Able to adapt to frequent change

Nice To Haves

Minimum of two (2) years previous experience with third party medical insurance, HMO and managed care
Previous experience with CPT and ICD-10 coding
Work experience using GE/IDX, Cerner
Associate Degree in Business Management or closely related field from an accredited program
Post high school education in healthcare or medical billing coursework

Responsibilities

Schedules, registers, verifies pre-authorization and referrals are on file, confirms and maintains patient diagnostic appointments, surgeries and/or medical consultations for VCUHS.
Accurately obtains required information for hospital and physician records, governmental requirements, billing and third-party payer needs.
Provides courteous and efficient services to patients.
Accurately documents/verifies patient pre-registration information in a professional and timely manner with the care team.
Assist VCUHS Patient Revenue Cycle Department with obtaining maximum and timely reimbursement.
Provides patients with appropriate information regarding VCUHS policy and procedures, and directs them to appropriate nursing units or ancillary service locations.