Scheduling Specialist

#REF!•Plano, TX

10d•Onsite

About The Position

The Scheduling Specialist interacts in a professional, respectful manner with internal and external customers, and provides excellent customer service to patients and visitors. This role is ideal for someone who thrives in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously. The team consists of members with strong work ethics, positive attitudes, and who support each other through collaborative teamwork.

Requirements

High School Diploma or Equivalent required
One year of related experience required
CHAA – Certified Healthcare Access Associate upon hire preferred

Nice To Haves

Experience scheduling surgeries, heart and vascular procedures highly preferred.

Responsibilities

Schedules testing and/or procedures for multiple departments in an accurate and timely manner ensuring maximum productivity and expedient patient flow.
Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors.
Performs Medessary checks of medical necessity for patients with Medicare as a primary payor to ensure documentation is in compliance with applicable guidelines.
Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures.
Maintains customer service and/or productivity guidelines set forth by applicable leadership.
Participates in special projects or completes other duties as assigned.