Scheduling Specialist

UNC-Chapel Hill • Chapel Hill, NC

7d • Hybrid

About The Position

The University of North Carolina at Chapel Hill seeks a Scheduling Specialist within the Office of the University Registrar (OUR) to support the administration, coordination, and continuous improvement of the University’s academic scheduling and classroom space management operations. Reporting to the Assistant Registrar for Scheduling, this position serves as a key operational and technical resource responsible for maintaining the University’s schedule of classes, coordinating classroom assignments, and supporting the effective use of instructional space across undergraduate, graduate, and professional programs. The Scheduling Specialist partners with academic departments and campus stakeholders to support course scheduling, classroom utilization, New Student Seat Release, final examination scheduling, and other institution-wide scheduling initiatives that promote student access, degree progression, and operational efficiency. The position also supports the administration of 25Live, SPOTS, and ConnectCarolina through system testing, documentation, training, business process support, and user assistance. Working collaboratively with faculty, Student Services Managers, University Events, the Student Union, ITS, and other campus partners, the Scheduling Specialist interprets scheduling policies, resolves complex scheduling and classroom assignment issues, analyzes classroom utilization data, and recommends process improvements that optimize instructional space, enhance scheduling operations, and support the University’s strategic priorities for enrollment growth and student success.

Requirements

• Support the administration, coordination, and continuous improvement of the University’s academic scheduling and classroom space management operations
• Serve as a key operational and technical resource
• Support course scheduling, classroom utilization, New Student Seat Release, final examination scheduling, and other institution-wide scheduling initiatives
• Support the administration of 25Live, SPOTS, and ConnectCarolina
• Work collaboratively with faculty, Student Services Managers, University Events, the Student Union, ITS, and other campus partners
• Interpret scheduling policies
• Resolve complex scheduling and classroom assignment issues
• Analyze classroom utilization data
• Recommend process improvements

Responsibilities

• Maintaining the University’s schedule of classes
• Coordinating classroom assignments
• Supporting the effective use of instructional space across undergraduate, graduate, and professional programs
• Partnering with academic departments and campus stakeholders to support course scheduling, classroom utilization, New Student Seat Release, final examination scheduling, and other institution-wide scheduling initiatives
• Supporting the administration of 25Live, SPOTS, and ConnectCarolina through system testing, documentation, training, business process support, and user assistance
• Interpreting scheduling policies
• Resolving complex scheduling and classroom assignment issues
• Analyzing classroom utilization data
• Recommending process improvements that optimize instructional space, enhance scheduling operations, and support the University’s strategic priorities for enrollment growth and student success

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed