2026-2027 - Scheduling & Operations Student Staff - SHU Students Only

Seton Hall University, New Jersey•South Orange, NJ

1d•Onsite

About The Position

The Scheduling & Operations Student Staff supports the daily operations in Bethany Hall, The Green and The University Center. This role involves completing event set-ups in a timely and organized fashion, providing exemplary customer service to campus and community partners and guests. It is ideal for students seeking hands-on experience in event coordination and customer service within a fast-paced, team-oriented environment.

Requirements

Ability to assist in lifting equipment up to 25 lbs.
Availability during evening or weekend hours as needed.
Reliability, dependability, and attention to detail.
Positive attitude.
Task-oriented.
Ability to take initiative.
Exceptional customer-service related skills.
Ability to follow detailed instructions.
Ability to work well independently and with other team members.
Must be a SHU Student.

Nice To Haves

Background in retail, customer service, hospitality, event management, or audio/visual technology.
Previous experience with retail, hospitality, event services/management, audio/visual technology, or a customer service environment.

Responsibilities

Set up and break down event spaces for all events within Student Services spaces.
Handle basic audio/visual requests.
Open and close buildings.
Conduct frequent rounds of the building to ensure safety and cleanliness.
Report and rectify problems or concerns affecting daily operations to Building Managers.
Provide front-line customer service via phone and in person.
Answer questions, give directions, and be knowledgeable of campus-wide events.
Use university calendar, 25Live, and directory to direct people.
Run on-campus errands.
Assist with departmental projects.
Keep inventory of equipment.
Attend mandatory training sessions and staff team meetings.