Scheduling & Office Coordinator

GardaWorld•Hamilton, ON

1d•CA$19 - CA$21•Onsite

About The Position

Join GardaWorld. Make a difference! At GardaWorld, we don’t just fill roles. We empower people. We are looking for an Entry level Scheduling professional to support our Hamilton team and contribute to operational excellence. Your role as a scheduler involves coordinating activities between our clients, account managers, and security personnel, recruitment team and communicating with them as needed. If you’re organized, service-driven, and enjoy being at the center of coordination and communication, this is your opportunity to contribute to meaningful work in an essential industry.

Requirements

Experience in an administrative, coordination, or support role is an asset
Strong organizational and time-management skills
Demonstrated telephone/customer service skills
Excellent customer service and report writing skills
Excellent written and verbal communication abilities
High attention to detail and accuracy
Ability to manage multiple priorities in a fast-paced environment

Responsibilities

Provide administrative and operational support to internal and cross-functional teams
Coordinate schedules, meetings, shift coverage, and communications
Monitor and record guard on/off and check-in calls via GTrack, ensuring full coverage and minimal overtime
Receive client requests, schedule shifts, and respond to staff and client inquiries professionally
Maintain accurate records, system updates, and attendance data (lateness, illness, absences)
Support onboarding, compliance documentation, reporting, and after-hours emergency escalations
Identify process improvements to increase efficiency and ensure confidentiality and accuracy
Prepare end-of-shift reports documenting all activities and incidents