Scheduling Manager

GardaWorld • Wauwatosa, WI

6d • Onsite

About The Position

As the Scheduling Manager in Wauwatosa, Wisconsin, you'll be the vital link between our organization and our customers, ensuring top-tier customer service and representing GardaWorld as the industry's premier provider of contract security services. We're looking for someone who can build personal credibility with both internal and external clients through honesty, consistency, and dependability. Make a significant impact by delivering excellence and fostering strong client relationships. Join us and be a part of something extraordinary!

Requirements

• Authorized to work in the United States
• Able to pass an extensive screening process
• A high school diploma or equivalent
• A minimum of one (2) year of management experience, and 5 years of security experience
• Must possess a valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
• Must have scheduling/compliance experience
• Availability for duties on an as-needed basis outside standard working hours.
• Ability to work independently with minimal supervision.

Nice To Haves

• Ensure high standards of customer service.
• Understand and interpret financial reports.
• Develop and maintain effective professional relationships.
• Problem-solve independently in fast-paced environments.

Responsibilities

• Supervise daily security services to ensure high standards.
• Build and maintain strong relationships with clients and employees, acting as the main point of contact.
• Ensure client site schedules are up-to-date.
• Participate in recruiting, training, and developing staff.
• Visit and inspect supervisors and security officers to ensure compliance and proficiency.
• Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
• Assist in developing staffing schedules, budgets, and payroll.
• Ensure compliance with all regulations, contracts, and agreements.
• Recommend improvements for efficiency and service quality.
• Follow progressive discipline for corrective actions.
• Perform other duties as assigned.

Benefits

• Medical , dental, and vision insurance plans
• 401(k) with employer matching contributions
• paid time off (PTO) policy
• paid holidays
• disability coverage
• life insurance options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED