Scheduling Manager - Signing Bonus
About The Position
The Scheduling Manager will be responsible for managing the care schedules for all agency clients and communicating any schedule changes in a timely manner. This role requires a candidate who is comfortable answering and placing phone calls, proficient with a computer, and willing to learn the Agency's internal software. A friendly demeanor is essential for effective interaction with agency clients and employees. The position involves performing general office duties and maintaining confidentiality of internal information. The role is based in the Lutherville-Timonium office, operating Monday through Friday from 8 am to 5 pm.
Requirements
- Experience with scheduling preferred
- Experience with administrative and clerical work
- Proficiency with a computer and in the Microsoft Office suite
- Strong phone and communication skills
- Strong ability to multi-task
- Friendly and upbeat demeanor
Nice To Haves
- Experience within the home care industry is preferred, but not required.
Responsibilities
- Manage the care schedules for all agency clients and communicate schedule changes to clients in a timely manner
- Ensure all agency caregivers are working their desired schedules
- Answer inbound calls/emails and place outbound calls/emails to clients and employees
- Perform general office duties including but not limited to making photocopies, filing and shredding of documents, etc.
- Available to assist with in- and out-bound calls during non-office hours
- Maintains customer and employee confidence and protects operations by keeping internal information confidential
Benefits
- Competitive pay
- PTO
- Sick Leave
- Health and Dental Insurance
- Long-term Disability
- 401(k) with match
- Signing bonus paid on first week's payroll
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
