Scheduling Leader

NiSource • Valparaiso, IN

4d • Hybrid

About The Position

The Scheduling Leader directs and prioritizes the scheduling of work and allocation of all resources to ensure timely and reliable service to customers in accordance with the corporate business plans. An individual scheduler will be responsible for optimizing personnel and other resources for a significant portion. This position will primarily support Substations, Structures, and Metering work; however, the role is not limited to these areas and may be cross‑trained to support any area of Electric Scheduling, including line work and storm. At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers. We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.

Requirements

• High School Diploma or GED
• 1-3 years' experience in Distribution Operations or equivalent work experience
• Demonstrated leadership skills
• Demonstrated Project Management skills (analytical and organizational)
• Demonstrated knowledge and ability to quickly assess and make sound decisions
• Demonstrated proficiency in computer applications, including Salesforce and SAP or similar enterprise systems.
• Ability to gather and analyze data to make informed decisions
• Good communication skills, both oral and written
• Basic understanding of the utility industry
• Knowledge of safety and compliance requirements
• Knowledge of budgeting, construction and maintenance practices and procedures
• DL NUMBER - Driver License, Valid and in State Upon Hire
• Authorized to work in the United States without requiring sponsorship.

Nice To Haves

• Bachelor's Degree
• Associate's Degree from accredited institution

Responsibilities

• Lead the planning, prioritization, and direction of work and resource allocation for a significant portion of the LDC's field operations, including labor, materials and equipment
• Analyze and implement work load level and company/contractor decisions to enable effective resource allocation to ensure budgetary goals are met
• Responsible for issue identification, tracking and resolution both internally and externally
• Determine the impact and significance of obstacles/changes in execution of the work plan, prioritize and solve as appropriate
• Responsible for work direction of clerical resources on an on-going project basis and actively participate in performance management process
• Identify opportunities for improvement to procedures, processes and/or personnel based on data
• Develop a proposed solution and partner with the appropriate manager/field leader to implement enhanced improvements
• Partner with Planning, Operations, Engineering, Procurement, and material handling to anticipate requirements necessary to meet customer expectations and the business plan
• Define and participate in the achievement of short and long-term corporate business objectives
• Responsible for partnering with Engineering, Planners, and Field Leaders on work preparation as appropriate based upon financial implications, compliance issues and availability of resources
• Collaborate with field leadership in the identification and resolution of productivity or performance issues of field resources
• Identify, propose and support work management system improvement opportunities
• Understand internal and external customer needs and ensure solutions are developed to address
• Participate in storm support activities across all districts. Schedulers may be required to assist during storm events outside of normal business hours and report in person, regardless of hybrid work arrangements. Flexibility and responsiveness during emergency operations are essential.
• Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
• Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.
• Treat others with respect and consideration.
• Actively participate in creating and contributing to a positive work environment.
• Promote a safe work environment by actively participating in all aspects of our employee safety program.
• Report any unsafe conditions and take actions to prevent personal injuries.
• Support our interdependent safety culture by ensuring the safety of your co-workers.
• Stay focused on the task at hand and promote productivity through good work habits.

Benefits

• The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED