Intake/Scheduling Coordinator - San Francisco
Health Link•San Francisco, CA
•Onsite
About The Position
Health Link Home Health & Hospice is seeking a Scheduling & Intake Coordinator to support its San Francisco operations. This role is crucial for managing daily clinician schedules, supporting intake processes, and ensuring seamless patient care delivery. The ideal candidate is organized, proactive, calm under pressure, and motivated by meaningful, patient-centered work in a fast-paced, collaborative healthcare environment. The company has over 20 years of experience serving the Bay Area with a focus on quality, responsiveness, and coordinated care.
Requirements
- Minimum one year in healthcare scheduling, intake, or coordination role preferred
- Strong organizational and time-management skills
- Ability to manage high call volume and competing priorities
- Comfort working in fast-moving, real-time operations
- Solid computer skills and ability to learn healthcare systems quickly
- Clear, professional communication skills
- Detail-oriented, reliable, and solution-focused mindset
- Knowledge of medical terminology and healthcare compliance is a plus
- Strong customer-service orientation toward patients and clinicians
Nice To Haves
- At least one year of scheduling or intake experience in home health, hospice, or healthcare operations (preferred)
- Bachelor's degree or equivalent healthcare operations experience preferred
Responsibilities
- Coordinate and manage daily clinician schedules based on patient needs, clinical priorities, and staff availability
- Support intake processes including referral coordination, data entry, and case placement
- Partner closely with clinical leadership, business development, and operations teams
- Respond quickly and effectively to urgent scheduling changes, call-outs, and patient needs
- Communicate clearly with clinicians, patients, referral sources, and leadership
- Assist with timely initiation of care and visit coverage
- Proactively identify and resolve scheduling or intake barriers
- Support field staff to ensure patient care is never delayed
Benefits
- Medical, dental, vision, and life insurance
- 401(k) with employer matching
- Paid Time Off
- Opportunities for growth within a multi-branch organization
- Supportive leadership and team-based environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
