Scheduling Coordinator

Sea World • Williamsburg, VA

8d • Hybrid

About The Position

Busch Gardens is a place of thrills, fun and positive, lasting memories. As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! This is a Full-Time Scheduling Coordinator position. The Scheduling Coordinator will support workforce planning and scheduling by providing clear, accurate, analytical interpretation and reporting of labor utilization.

Requirements

• Be at least 18 years old.
• High School Diploma, or equivalent, required.
• Scheduling experience required.
• High level of attention to detail and accuracy.
• Ability to work in a fast-paced environment with time-sensitive deadlines.
• Strong written/verbal communication skills; able to read, write and speak English.
• Communicate professionally and effectively with ambassadors and guests.
• Able to be flexible in work locations as placement will depend on business needs and career development opportunities.
• Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts, nights, weekends, and holidays.

Nice To Haves

• Experience with line schedule management preferred.
• Experience with MS Office applications, EXCEL and ACCESS preferred.
• Three months’ experience with TMM applications is preferred.

Responsibilities

• Work in a team environment and interact with others in a professional manner while sharing finding and solutions with various levels of leadership.
• Analyze labor & staffing patterns while Identifying trends and make recommendations for process improvements.
• Standardize and internally distribute daily labor usage reports.
• Help determine optimal staffing levels for different departments and job roles based on budget constraints and business priorities while making recommendations for reallocating resources as needed.
• Produce schedules and maintain accuracy in accordance with company policy.
• Provide support to operational management teams.
• Provide support and training for Ambassadors as well as labor management applications.
• Other duties as assigned

Benefits

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED