Scheduling Coordinator

AmeriCare • New York, NY

3d

About The Position

The Scheduling Coordinator is responsible for managing the scheduling of direct care staff, including Home Health Aides (HHA) and Personal Care Aides (PCA). This role ensures that aide placements align with patient needs and requests. Additionally, the coordinator will handle incident and complaint reports and make weekly calls to new cases using a communication template.

Requirements

• High School Graduate or GED
• Home care experience
• Strong organization and computer skills
• Excellent communication Skills

Nice To Haves

• Bilingual Spanish preferred

Responsibilities

• Direct care staff scheduling (HHA and PCA)
• Ensures aide placement specific to patient’s needs and requests
• Taking incident and complain reports
• Making calls to new cases once a week using communication template

Benefits

• Comprehensive benefits including medical, dental, and vision
• 401K plan with company match
• Robust time off including sick, vacation, personal days, cultural heritage day and your birthday off
• Opportunity for advancement
• Employee discount program on events, movie tickets, mobile phone plan discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED