Scheduling Coordinator

Peak Potential Therapy • Akron, OH

13d

About The Position

Peak Potential Therapy provides ABA, Speech, and Occupational Therapy services to children and families throughout Northeast Ohio. We are committed to delivering high-quality, individualized care while fostering a culture of clinical excellence, collaboration, and growth. This role involves coordinating daily schedules for therapists, clients, and families, managing appointment changes, communicating with families, verifying insurance, and providing administrative support to ensure smooth clinic operations.

Requirements

• Experience in scheduling, administrative support, customer service, or healthcare preferred
• Strong organizational and communication skills
• Ability to multitask and adapt in a fast-paced environment
• Proficiency with basic computer systems and scheduling software

Responsibilities

• Coordinate daily schedules for therapists, clients, and families
• Manage appointment changes, cancellations, and schedule adjustments
• Communicate with families regarding scheduling needs
• Verify insurance eligibility and assist with authorization follow-up
• Maintain accurate scheduling and administrative records
• Provide administrative support to leadership as needed
• Help ensure smooth day-to-day clinic operations

Benefits

• Health insurance
• 401(k) match
• PTO and paid holidays
• Flexible scheduling options
• Continuing education and professional development support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed